Made a Christmas Eve Reservation early - The Inn at Pound Ridge by Jean-Georges - Kaufe eine Reservierung
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🤮 1/5 - Made a Christmas Eve Reservation early
By 👻 @hangrymanandwife, 12/08/2022 3:00 am
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My wife made a reservation early for Christmas Eve for my family. Just to be sure she called them to confirm and they told us they had no reservation for us. They apparently had our contact information and phone number, but for some reason did not book us. The reservation was made on Resy. When I followed up today, they are booking manager. Ian basically told me that every reservation made on Resy goes to every restaurant we’ve ever gone to. I’m not sure I believe that story. I asked him repeatedly to try to accommodate us as it was now late and we would have a difficult time getting a new reservation at another restaurant, and he basically said too bad I reached out to their executive offices, and they have not responded in any way. It’s a shame that high end restaurants treat patrons was such a little respect. I wouldn’t go to this restaurant based on their snooty and disrespectful attitude. Restaurants like that generally don’t last long because of that kind of attitude and I’m sure they will be closed eventually to.
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