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🤮 1/5 - We went on a Friday night, the restaurant was full and the
By 👻 @Kai L., 02/20/2024 3:00 am
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We went on a Friday night, the restaurant was full and the ambience was good. We had a reservation so we were seated right away. And it's pretty much all downhill from that point on. Service: definitely one of the worst service experience I've had anywhere. No one was rude but it was very lackluster in almost every way. On Friday nights they have a prix-fixe menu only, which includes an amuse bouche (same one for every table that night), and we could choose one from each list of options they had for appetizer, main course, and dessert. We waited for 10 minutes before the front of house staff (not our waiter) approached us and asked what we wanted to drink. Then we waited another 10 minutes before we were served the amuse bouche, with our menus still on the table because our waiter still hadn't taken our orders. Finally, 5 minutes later, the waiter came and took our order. I appreciate them trying to speed things up by serving the amuse bouche, but it went to show how ridiculous the wait was. Later after our main course, some staff cleared our table and set it up for dessert. While we were waiting for our dessert, our waiter came and asked if we had already had our main course..?? And finally the straw that broke the camels back (I literally started laughing when this happened), when I got the check back to tip and sign, they didn't give me a pen... and I had to flag down someone else to give me a pen. Food: I thought it was mediocre at best. There were a few highlights but for the price, I would probably have literally preferred to eat anywhere else. The amuse bouche was most definitely not an amuse bouche. We got a big plate of bread with some toppings to go with it. The pumpkin sauce was good, but again, it was big it was messy it was oily - not an amuse bouche. They are very creative with ingredient usage, which I appreciated. You don't get to see a lot of the ingredients or ingredient combinations used at other restaurants. Whether the creativity led to good taste is another topic. The chocolate bar dessert I got was very salty, saltier than the main course, to the point where I wondered if they accidentally used salt instead of sugar. My girlfriend tried it and agreed. The waitstaff handled the situation well and did offer us another dessert item to take home. They said the dessert chef tried the chocolate bar in the kitchen and said it's how it's supposed to taste, which we were a little baffled by. Not sure if it was just ours that was salty, but from the fact that the table behind us also sent back half of the chocolate bar uneaten, I'd say we weren't the only ones. Overall definitely a dinner to forget. From the other glowing reviews I hope they were just having an off night of being understaffed or something. Hope the experience for other customers is better but we won't be back.
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