Disappointing birthday meal with friends - Christopher's London - Kaufe eine Reservierung
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🤢 2/5 - Disappointing birthday meal with friends
By 👻 @IPhoebe, 07/16/2022 3:00 am
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Bar - Had to remind staff of our order by flagging someone down. Then, we were not told when our table was ready, so ended up sitting down later than the booking. Doesn't seem to be consistent communication between front desk, bar and restaurant upstairs. Restaurant - When seated, guests didn't have full sets of cutlery, had to flag staff down to order drinks. Burger was £20, without any sides or even a salad. Fries were another £5+. Not many options on the menu for vegetarians either... Staff didn't clear finished drinks from table, and had to continue flagging staff down to order drinks and then deserts - bearing in mind the restaurant wasn't busy for Friday at 7pm. Allergy concern - waiter refused to hand my nut allergy note to the kitchen. After repeated request, they refused and said they didn't need to so I gave up. This doesn't give customers confidence in staff, nor is it good customer service. Considering most of the deserts contain pistachio and almonds and I am severely allergic. I'd hope the restaurant would take this more seriously for other customers... Did not pay the £30 service charge when paying for the bill, due to the lack of service throughout the experience. Not in any rush to return, disappointing service especially in Covent Garden, pricey food, nothing to shout about overall.
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