Service quality does not match price point - Akanoya Robatayaki Singapore - Kaufe eine Reservierung
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๐คข 2/5 - Service quality does not match price point
By ๐ป @dawnetello, 06/11/2022 3:00 am
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My family of 5 (all adults) came here to celebrate a birthday. It's worth noting that there is no menu with fixed prices. You'll select the food items that gets freshly grilled, and hope for the best for your wallet when the bill eventually comes. The food itself was pretty good! The seafood was fresh, the skewers were delicious. But for the tail-end of our experience left us disappointed. We'd placed an order for more skewers and waited nearly 45 mins with nothing coming our way. Eventually, we were starting to get hungry again and asked the wait staff when our items would be coming. It was only then that they informed us that some of the items we'd ordered (nearly an hour ago!) were no longer available. I wish they'd kept the same amount of attentiveness when we were placing our (ubknwoinglt expensive) orders all the way to the end of our stay. Unfortunately, it felt like once they'd secured the big items, they disregarded the rest of our experience. ๐ For what you'll eventually fork out, you'd get the same quality food, more consistent service and overall experience at other offerings.
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