You shouldn’t have dinner in Yeni ! - Yeni London - Kaufe eine Reservierung
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🤮 1/5 - You shouldn’t have dinner in Yeni !
By 👻 @Laia A, 01/27/2023 3:00 am
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I never had such a bad experience in a restaurant. I booked a table of 6 for the salon, and when we arrived they told us that we must have the set menu which was £69 without wine or any drink. We asked for “a la carte” menu and they rejected our request because theoretically I booked for this set menu. I did not specify for any type of booking, the app just says. “Salon”, but they have a “hidden” message on the bottom of the app explaining this. Imagine how impossible is to find it, that they have a printed copy of the message to show you at the restaurant ( they should have received a lot of complaints to have that printed... On top of that, as they did not want us to consume a cheaper menu, they threatened us with charging us £35/person if we left. The excuse? A “non-show”… quite funny! We ended up having dinner there because we could not leave. Were we trapped? Anyway, they preferred to to make the most money 1 day, than to make a good experience for a customer who will come back again and again. Thanks for stealing us, Yeni. XX
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