The property, even with renovations is beautiful. - Waldorf Astoria Las Vegas - Trade Reservierungs
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Ranked #20 in Las Vegas's Best Hotels.
🙂 4/5 - The property, even with renovations is beautiful.
By 👻 @Charles R., 01/18/2023 3:00 am
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Most of the staff offers exceptional service. They lose a star in my opinion because of the racketeering in valet. Handed my ticket to leave, they pulled my car up, I gave the valet a tip. He told me that the fine print on the ticket says valet is $20. I apologized and said I didn't see that. I asked if there was a machine I could pay at or a link on the phone like every other property on Las Vegas Blvd, and he said, "no, it's cash only." I asked if there was a nearby ATM, he said "there is not." So then my wife and I after a beautiful night are digging around our vehicle trying to scrap together $20. It was embarrassing. If you're going to charge for valet, which I'm fine with, offer your guests a way to pay. I'm sure the valets are just pocketing the $20 tax free, but it's not 5 star service. Maybe they don't care now.... Maybe that was more a Mandarin value.
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