Disappointing - Villa Azur Miami Beach - Kaufe eine Reservierung
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🤮 1/5 - Disappointing
By 👻 @AmelieJW2022, 01/21/2022 3:00 am
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This place has a major attitude problem. I made a reservation a month in advance and wanted to eat outside. When we arrived we were not greeted at all, we were already told we had to leave after 2 hours. Our request to be seated outside was ignored and when we asked the hostess that we wanted a table outside, we were told that it could not be guaranteed and that this table inside was the only one available. Inside it was freezing cold and super noisy so we decided to leave. I wanted to make sure we weren't charged, so I told the hostess at the front desk that we were leaving. Suddenly she told us that we can find a solution but we just wanted to leave. Then the host came after us and told us that apparently there was a cancellation and they now have an outside table available. I find it very hard to believe that there was no other solution after inquiring with the first hostess, but when guests get angry, they can do something. Do not go here if you are looking for a nice place to party, there are other places with great customer service.
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