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Versace Mansion Miami Beach Yelp Reviews
Latest Reviews On Yelp
20 Reviews
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Ambiance and setting is nice but food is extremely below
Ambiance and setting is nice but food is extremely below what I was expecting for a "high end luxury" restaurant. I got the spinach and ricotta ravioli and it tasted like it had been in the freezer for 3 months. Service is eh. Overall I was just expecting more. Gianni would not be happy.
Be the first to ReplyIf you value your safety, privacy, and dollar, DO NOT STAY
If you value your safety, privacy, and dollar, DO NOT STAY HERE!!! This is long but is well worth the time to read for your safety sake!!!We came to stay two nights from a Thursday to a Saturday in one of their regular suites. When we arrived no one greeted us but rather scolded us for just walking in and not having spoke to the hostess for a table at the restaurant. Which we were not there for, when I told her that she motioned for me to another young hostess who was more friendly I will admit. For over $600 a night stay do not expect help with your luggage. We were taken to the room. First the tv was not working. We called let them know and they did send a very nice maintenance man to come fix it which he did. That was fine.Next day I try to take a shower. The hot water was not working, called maintenance again. I left the water running to heat through but it did not after 30 min of waiting I had to take a sponge bath via the bathroom sink. Finally after I'm dressed a man arrives looks at it feels the water, doesn't say a word then leaves. We pack our stuff go downstairs and tell them we just want reimbursed and we want to leave. The young girl calls the manager and they apologize and offer to upgrade us if we stay to a better suite, so unfortunately for us we agreed not knowing the worst was about to happen. We moved our things to the new room and then left for the day. When I say the day I mean the entire day. When we get back to our room that evening it was around 9 pm. No one had entered the room to re-stock the toiletries or bathroom towels that my husband had used prior to our leaving that morning, small detail but significant. We decided to stay in the rest of the evening to relax as I had been walking all day and I am 7 months pregnant. My husband fell asleep and I layed in the bed in the dark on my phone. At 11 pm I hear a key go into my door. I thought I was imaginings things. NO! A member of staff put a key in my door and without so much as knocking to see if anyone was in there they attempt to throw the door open! Luckily prior to going to bed I also locked the top lock so the door jammed but was still opened. When it did I screamed WHAT ARE YOU DOING?! GET OUT OF HERE!!!!! Without a word spoken they retreated and shut the door. The reason I know it was a member of staff is because they used a key. We had one the other keys are left at the front desk. I immediately called the front desk to alert them what just happened and the young girls reply was , " I will make sure no one is on the second floor, no one should be up there. I said are you kidding me?! SOMEONE just tried to get into my room and it wasn't a burglary attempt by a passing person who happened to be in there it was a member of staff because they had a key?! She said I will find out who did this. She never called me back never apologized nothing! I was scared to death to say the least. My husband got woken up from the commotion and of course went furious down stairs to find out what happened! He ran into a man supposedly cleaning floors at 11 pm and he admitted to trying to get into my room. The suspicious thing about all of this is the front desk girl tried to deny at first to my husband that anyone had another key and it couldn't of happened. When he explained to her he already spoke to the culprit and they admitted what they had done she said that was a third party service they use and they give them a key to clean! To which he replied at 11 at night while the guests are in the room sleeping?! Furthermore they only have 10 rooms to watch for. To know who is staying there when they arrive when the leave. Should not be difficult? I have never felt so violated and unsafe in all my life! We were also told by management of the restaurant that there are no housekeeping at night period. We would have left that very moment but by this time it was well after midnight in downtown Miami on a Friday night, where would we have gone? So I had to move chairs and barricade the doors to try to assure myself no more attempts would be made to enter the room. I never slept a wink. Paid over $1600 for a two night stay to be terrorized and gripped by fear at the thought of being assaulted or robbed in the night by staff!I don't know what happened to this establishment but they either need to close or sell to someone who cares about their guests! We tried to speak to the manager the next morning as we left promptly to which they were not available, not answering the phone so they said. When my husband spoke to the front desk the night before they assured him she would be there first thing to discuss the matter with us.
Be the first to ReplyThe place.
.from outside looks elegant..one bedroom suite..the one I rented..was called signature..toiled..didn't work properly..I have ti flush it by hand lifting up the lid..maintenance was call and couldn't fix it. The AC..either work at 58 degree or wouldn't work at all..TV.. they didn't have the right tv controls...one of the shower heads in the bathroom wasn't working..furniture is old..and weren't part of the original mansion..the other room that I rented was the superior room..problem with that one was the shower..it would get clogged. 1000 dollars a night and 600..wasn't worth it.
Be the first to ReplyJUST WOW The lunch special was delicious and affordable.
The mansion is gorgeous. The waiters were very kind and funny. Absolutely loved it there!
Be the first to Reply*Review is for the hotel*The hotel is worth staying at for
*Review is for the hotel*The hotel is worth staying at for 1 day, but anymore and you will be slapping yourself in the face spending $900 a night to say you stayed at the Versace Mansion with limited amenities. You only need 1 night of pictures. Check in is a bit confusing. The "desk" looks exactly like the dinner hostess desk, and is kind of disappointing looking. Nice guy took our bags up. Room was incredible. Definitely did not look crazy different from what was original. Everything from the Versace monogram in the bed frame, to the ornate bathroom tiling. Once in a lifetime experience. No Versace branded toiletries or slippers, robes, etc. Hotel does not "collaborate" with Versace brand in terms of sponsorships. Dinner at the restaurant was fine. Disappointing how a dress code wasn't enforced as there were people in dresses, to Versace shirts, to regular t-shirts, to sports coats. Room gets loud at night. You can hear the lobby, as well as the fountains in the pool. Don't expect to go to bed before midnight, as you're in a "house" and not a hotel - no insulation really. Pool was fun to swim in. Pretty surreal being in it. No hours are posted for it, so you need to ask the lady at the front desk. It's open most of the day. Complimentary breakfast sucked. Wow, it was disappointing. Worst scrambled eggs I've had, sausage was hard - don't get me started. Overall: if you want a picture of the pool, just have dinner here. If you want to sleep in a room and swim in the pool, stay a night here. But at $900 a night, you'll have more amenities and comfort at the Loews or anywhere else. Cool experience, just for a night.
Be the first to ReplyIf Gianni Versace were alive today, he would drop dead all
If Gianni Versace were alive today, he would drop dead all over again. That is, if he sees what they've done to his house, turning it into an amusement park for hungry and curious adults with a restaurant that serves mediocre food with Ocean Drive prices. I went to the restaurant like three years ago and found the food to not be on the same page with the prices...but it is Ocean Drive after all and you are a mere mortal being allowed to enter the once- private and exclusive Villa of Gianni Versace. At the time, we were able to make reservations without a problem and found the place to be approximately half full.Fast forward three years and my great niece decides that that's where she wants to have dinner for her her 40th birthday for a party of about seven. To Make a long story short(too late),I made reservations for nine pm because they only had that timeslot and 6 o'clock available. We get there at 8:30, about a half hour early And by 945 they still weren't able to give us our table. There was no table to be had. We complained and complained and complained and they then wanted to put us off in a secluded room where they hold small dinner parties and such. Needless to say they never got us a table and by 954pm , we were walking out and very upset and finally dined somewhere else on Ocean Drive around 11:00pm. After the initial anger subsided, deep down inside I was feeling relieved and at peace with the fact that we had probably saved a little over $1000 by simply not eating Piccadilly's, I mean Versaces.I apologize for not being able to review the current quality of the food, but we never got to see any.I am sure that the time will come again when I will have a visitor from out of town or a relative that will want to see the Versace house and I will have to succumb (it is attractive after all)to the expense and the torture and the indigestion but until then I have an extra thousand or so bucks in the bank.
Be the first to ReplyThis restaurant was beautiful, we had a layover after
This restaurant was beautiful, we had a layover after returning from Dominican Republic for my birthday and had an amazing dinner at the Versace mansion. They were so accommodating and even brought me out an amazing desert to celebrate. Food was delicious
Be the first to ReplyYes, this is a tourist trap but you still need to
Yes, this is a tourist trap but you still need to experience it. Many people come here for cocktails, lunch and or dinner. However, if you don't have a room, you don't get to do an exploring off of the first floor. Since we checked into the hotel we were allowed to roam the upper areas which were quite fascinating. There's also an area in the front that looks out towards the beach as well as them Lookout area with the telescope. None of what you would be able to see unless you were one of the 10 hotel guest.As a guest of the hotel, we were treated really nice from everywhere starting at the front door to the restaurant until the moment we left. Very friendly and attentive staff.The pool is open from midnight until 1030 the following morning because this is when there are no guest outside on the patio area eating. It was a wonderful experience to get into the pool. We went in at midnight and stayed till about two in the morning. The Ashley had someone outside her brothers cheeseburgers and beer. That was kind of cool.The rooms are magnificent and each one is different from the next. Very glamorous very ornate and definitely very Versace. The rooms ran around $1200 a piece which wasn't bad for 1500 square-foot of space. It was definitely an experience we will remember, and one that we definitely look forward to doing again. they do have valet parking which was about $45. If you are a hotel guest, you do not have to make reservations for the restaurant as you have priority seating over the others that come through the door. I thought that was kind of cool.
Be the first to ReplyMy expectations for this restaurant were very low but they
My expectations for this restaurant were very low but they turned out to be optimistic. I was persuaded to check this place out by a friend who I'm in South Beach with for the weekend. I was underwhelmed right from the start when we walked in, on time, for a 9pm dinner reservation and were told that it could be up to an hour before our table was ready...I robustly expressed my dissatisfaction with that and, lo and behold, we were seated within 5mins. The food was bland and tremendously overpriced and the service was less than impressive. To top it off, this is a place that seems to be frequented largely by vacuous, brain-dead people with too much money who just want to post crap on Instagram. Gianni Versace must be turning in his grave.
Be the first to ReplyExpensive, small portions, and loudLet me start with the
Expensive, small portions, and loudLet me start with the menu prices....starting in the upper 20s for some pasta plus a service change and included tip (then being asked to tip more) don't expect even a small salad to be cheap. Portions are small meaning come not very hungry or be prepared to eat two meals. Appetizer was meh, taste of the actual food was fine but this place is definitely the atmosphere and not about the food. The best thing we ate probably was the dessert. If you are expecting a romantic evening forget it. The entire place is loud and people will be taking pictures and videos the entire night so if you like people watching then that's a plus! Also if you sit inside bring a coat it was blowing the entire dinner and we were cold despite it being mid 80s outside.
Be the first to ReplyWent for brunch for a friend's birthday and we had a great
Went for brunch for a friend's birthday and we had a great time and the food was delicious!
Be the first to ReplyFood & customer service wise it was very mediocre.
Basically paying for the name. For a ribeye to be $72 it was honestly low quality that you can get at a cheap casino/restaurant. With the spaghetti lobster it was undercooked for the noodles & waitress said it was suppose to be like that however I would like to be notified before hand. Should be the restaurants/waiters responsibility to at least let the guest know ahead of time. All sides too was very plain & bland. The carrots & broccolini weren't even seasoned. Seemed like they just half ass steamed it. Potatoes were the only ones that was barely seasoned with salt & decent part of the meal. Staff seemed like they did not want to be there & was very scripted & monotone.
Be the first to ReplyThe place is really cute but the food is horrible.
Basic and bland. I wasn't impressed at all.
Be the first to ReplyBad service, bad service, bad service.
Our waiter came to our table a few times and our food took exactly 90 minutes to come out. We watched other people arrive, eat, and leave before we even had our food. We alerted the manager, and he showed no sympathy.
Be the first to ReplyI really don't understand how this place is in business
I really don't understand how this place is in business with the staff that they have. ***This review is not based off of the food***Came here on a busy Saturday night (12/11/21) with reservations that were made months in advance. Was quickly seated inside, main level, next to a stand alone bar with a huge line. Most guest bumping into the back of chair as well as others with me. That's how poorly placed my table was and how packed they've made the dining area. (No covid protocols in place) I figured since my reservations were made about 2 months in advance, and since I called and requested a pool side table, I would surely be able to move tables. I went to the hostess counter and explained how crowded my table was by guests ordering from the stand alone bar and how I would love to move to the pool side view. The little girl working rolled her eyes and said "everyone wants to sit down there, so you can't" (I'm sorry, who are you talking to?!) I asked her what she just said... because surely someone who works at the Versace Mansion of all places isn't talking to a customer who's table is about to spend hundreds of dollars at the restaurant... but yup! She did it again.. she said "like I said it's full. You can move over to the table next to you if you want or you can wait over an hour to sit by the pool" her little side kick hostess laughed under her breath. I walked away and told my table what happened, we decided to move to the next table and not let those girls get to us because we were there for an experience. Shocker.. it gets worse!!! Our waiter comes and asks if we would like drinks. We all say water... and continue to replay what just happened because it was such a shock. In walks two young girls, they get seated at the table we just moved from. Our waiter comes back and asks if we were ready to order. I was so annoyed that I told my friends I didn't want to eat. So my friend takes it upon herself to order calamari for the table and herself a drink. We quickly hear to two girls that were seated at our previous table very loudly complaining to the waiter about the same complaints we had!! He tells them they have to talk to the host. They get up, go tell the host (who is literally stationed right behind our current table) and they all disappear. Our appetizer then comes. None of us eat it because we are waiting to see if the two girls are going to come back..... nope! Just the host. So I stand up and ask the host if she had just seated them by the pool. She said yes, what's your issue. (Again... I am trying to stay calm) I explain how we had JUST requested the same thing to which she denied. She said "yea well you are already eating, so you can't move after ordering"..... I think you all get the point by now. We didn't have food or drinks when we requested a move, nor did we even touch our food even when it came. I start to explain myself, again. And she and her little friend start laughing. In my face. The hostess w red fried hair says "let me get the manager because this ain't gonna work".. I said "good get him". Here comes the poor excuse of a manager. As I towered over him, all 5'6 of me (in heels), I explain everything that happened. He looks at me in silence and says nothing. His little hyena of hostess' begin to laugh.. very obnoxiously and he looks at them. They don't stop. I said are you okay with them laughing at your guests? He said "2 guests is a big difference than 3. You can wait an hour or stay here" and at that point I told him he can write of the appetizer and drink because we will not be staying. He said " that's fine with me" I asked for his name to which he said "I don't have a name. Bye" LOL!!!!! I tried to take a pic but somehow I didn't. But I did get the two rude girls that were laughing. It's no wonder the customer service is bad, management condones it!!!!! I will absolutely never visit or recommend this place! These girls and the manager working that night need to be fired. Oh and gratuity is included on all of Ocean Drive.. so they can get away with this kind of behavior. Truly disgusting!
Be the first to ReplySo we were balling on a budget in Miami but I could not
So we were balling on a budget in Miami but I could not pass up this opportunity after the American Crime Story series. The lunch was $29 per person which included 3 courses that was honestly the best affordable meal I had in Miami. We were so happy with this experience. We booked a table online and got there a bit early to explore. The house is overwhelmingly gorgeous. We were sat outside for lunch which was hot but thankfully they have plenty of fans on the patio. The most expensive part was the drinks but dang they were so good. If you want an experience then grab a rez and go spoil yourself for the afternoon. Both my sisters were pleased with their birthday celebration and we got some awesome Polaroids by the pool. We went to the hotel, passed out then swam for the rest of the evening. Such a perfect day.
Be the first to ReplyComplete disappointment, except for the beautiful decor.
The food and service were a complete disaster.My ribeye was chewy and lacking all flavor, probably worst steak I ever had. The filert mignon was overcooked and was not 8 ounces as ordered.The service was terrible, from the apathetic hostess to the robotic waiter. We never felt welcomed and most of the staff seemed annoyed.And to make things worse they forgot my birthday request. I was so disappointed that I just paid my bill and left. ย I thought this restaurant was going to be a magical place but it was mediocre ย and a complete disaster.
Be the first to ReplyOne of the most beautiful experience that I ever had in my
One of the most beautiful experience that I ever had in my life not just for the delicious dinner but also for the environment and the classy around us. If you want to know why "Italians do it better" you should go dinner at the Versace Mantion. ย We had a good battle of Pino Nuoir , some appetizers and delicious pastas and meats. Our waiter was attentive and professional and we were Welcome to our table from Piero the G.M. such a pleasant person. GORGEOUS NIGHT!
Be the first to ReplyAmazing services and ran on time ! We had Mark and he was
Amazing services and ran on time ! We had Mark and he was so attentive. Everyone was. The food was great.
Be the first to ReplyThis Wednesday, November 10, we went with a ย couple to
This Wednesday, November 10, we went with a ย couple to celebrate their 15th anniversary,The hostess gave us a very comfortable round table for 4 people, the view was delightful.Our server was Ruben, he took great care of us! He highly recommended a red Peppoli wine, it was perfect match for our lunch.Thank you Ruben for everything and for exceptional service!He made us feel so good in this memorable private moment.
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