What happens if my reservation doesn't work or is not accepted by the venue once I arrive? - Umu Restaurant London - Kaufe eine Reservierung
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Umu Restaurant London Reviews from The Last Year
A lacklustre dining experience
Short walk from Oxford Circus tube stop I’m located in a backstreet of Mayfair. Brother modern minimalistic design with Wood based decor with chefs counter. Set at the chefs counter with little no acknowledgement of the chefs on seating and no interaction between the chef throughout the time sat at the table for the full meal, which is a real shame, compared to other chef table counter experience. Ordered the Bento box with king prawn tempura which was average and poor value for money. The starter salad prior to the bento box was light, small and average. The bento box itself was a combination of four bowls with various veg tempura and the two prawn tempura which was unfortunately cold and limp, vegetable in sauce, some fresh fish with vegetables and a dish of pickled vegetable. This was accompanied with the soy dip with the red soup and a small pickled vegetable. The red soup was excellent as super intense. The Tempura vegetables and the two king prawns was cold and therefore not crispy and the various other four bowls of seafood and vegetables were all very average. The dessert of green tea, ice cream was very nice with the combination of a few fruits. The Petit four of the green tea Madeline at the end was also very nice. The Plum wine spritz was also good. Service was average Found the whole experience rather stiff, unfriendly and lacked warmth to the dining experience. The food portions are small, you do walk away, being still slightly peckish, which may be good for a light lunch or if you are planning to go out for dinner.
Impeccable as a high end Japanese should be
Excellent home made Tofu, sashimi very good and included UNI (that I love). The sushi not up to the expectation. The toro to cold and not as tasty as should be. The red shrimp (huge but I was hoping for a sweet raw shrimp) was tasteless.
Very good but not inspiring
Good, decent food. Service is lacking. Overall, satisfactory. Doesn't quite meet its own expectations. It presents itself as very upscale.
Eye watering expensive for average food with slow service
We went with friends for dinner and we had the tasting menu. Very slow service, the food was average and some of the dishes were not very nice at all. The price was eye watering expensive at nearly £300/head once service charge was added. Certainly won’t be going back and there are many more restaurants in London that offer far superior quality and value for money.
Pretentious
Why a star? It's not bad on the plate but really nothing exceptional, the sushi not bad but certainly not exceptional 😊, the service not bad at first then we finished all alone in the room, the kitchen left at 10 p.m. for a reservation at 9:30 p.m., our waiter who says goodbye to us even though we haven't finished dinner 😂, the volume of the music which drops at the end of the evening to let us hear the sound of the fridges 😂 and a bill of 800 euros at two which is sad because it's just not up to the 800 euros
Arigatou!
Visited here for our 23rd wedding anniversary as it’s one of our favorite “special places” to eat in London. We had a late booking for lunch at 1.30 - ended up being 10 minutes late - sadly the Kaiseki option is only available until 1 .15. Tried to persuade the Maitre d’ to make an exception but no joy. C’est la vie! Food was exceptional, as always, particularly the toro. Service was fine but a bit on the casual side for a Michelin restaurant. Have to remortgage the house twice to meet the cost but never mind. (Joking aside it is a great restaurant but pretty expensive if you want to get the best out of it)
Not cheap but well worth it!
Absolutely incredible food and lovely atmosphere. Very comfortable too! Not cheap, and you’ll want to order a lot to fill up, but it’s well worth it! Staff are very helpful if you’re unsure about types of sushi etc too.
Deserves a visit
This place is great if you like authentic sushi experience and high quality fish. Outside of Japan, I had some of the best eel, hamachi belly and otoro I had in while. Their tempura was light and surprising. This place deserves its star.
I am looking forward to going again!
A quality night out. The food was excellent, I really enjoyed the sake pairing and finished the evening looking forward to another opportunity to visit.
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What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 🦩 @FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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Answer from 🥷🏻 @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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