Very disappointed. - Trump International Hotel & Tower New York - Trade Reservierungs
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🤢 2/5 - Very disappointed.
By 👻 @Stacey A., 04/11/2024 3:00 am
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We had a (5) five night stay in a One Bedroom Executive Suite Park View. I had requested an upper floor ahead of time. I realize it's only a request. When we checked in, the front desk knew we were disappointed with the view. They tried to upsell us to a 2 bedroom suite for $6000 plus more. We already paid $6800 for our (5) night stay. The diagram layout of the room wasn't the same as what they assigned to us. The chairs were torn and tattered. The kitchen cabinets were so badly worn. The shower door was missing one side and water would cover the floor when you showered. I was going to leave 1 star, but the housekeeping/bell persons were great and we made sure to tip generously. I'm posting our room pictures verses the website for one bedroom executive park view suite. We were so excited to come out and watch our nephew pitch for the Yankees, and treat ourselves to a luxury stay. But we feel absolutely scammed.
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