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🤮 1/5 - I used to be a loyal fan of Tori Ton, boasting about its
By 👻 @Crystal R., 04/09/2024 3:00 am
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I used to be a loyal fan of Tori Ton, boasting about its exceptional food quality and attentive service. However, my recent visit shattered my positive perception. Let's start with the food. What was once delightful has now become disappointingly average, accompanied by an unjustifiable price hike. $4 for a scoop of rice and another $4 for a canned soda is a little high, especially considering the portion sizes. But what truly earned Tori Ton a dismal one-star rating was the abysmal service. In an izakaya known for its lively atmosphere, our server's behavior was inexcusable. She seemed more interested in socializing with a neighboring table, rather than attending to our needs. Overhearing her discussion with a staff member about receiving a generous tip from another table was both unprofessional and off-putting. Throughout the meal, our server failed to check on us even once, leaving us to flag down other staff members for assistance. To top it off, as we were leaving, our server loudly yelled in my ear, displaying a level of rudeness that was utterly uncalled for. Tori Ton's decline in both food quality and service standards has been disappointing. Until they address these issues, I cannot recommend this establishment to anyone seeking a pleasant dining experience.
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