Sorry, no - Tokyo DisneySea Hotel MiraCosta Maihama - Trade Reservierungs
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🤮 1/5 - Sorry, no
By 👻 @FamilyTravel1205, 01/16/2023 3:00 am
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They can’t print an Important document for you. They just can’t. They cannot let you have breakfast because you did not make a reservation. They cannot change the time of a birthday cake delivery because they just can’t. They cannot help you at all. We found nails, a ball of hair and a bloody towel in our room. The website which showed two beds is not actually what you end up with and they make you feel like you’re the one who’s wrong. Next time, I’d rather stay in a nicer Tokyo hotel and spend an extra 1,8,000 yen taking the taxi back and forth than stay at any Disney hotels. Disney is an international brand but almost no one speaks English and it’s so difficult to get your message across. By the way, they eliminated their English telephone operator so you won’t be able to communicate with anyone. I called the hotel but they could not help with my requests because I had to call ticketing but then they don’t speak English. I asked my Tokyo hotel concierge to contact Disney on my behalf but they said that won’t work. I have no words but to give you an advice- improve your services and say - yes, we will try.
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