Avoid this coffee shop! - The Wine Bar Aspen - Kaufe eine Reservierung
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🤮 1/5 - Avoid this coffee shop!
By 👻 @Madeline K, 10/06/2021 3:00 am
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Found aluminum in our drinks (which is not great, but I get it, it can happen sometimes). Instead of remedying the situation or apologizing or doing the bare minimum when a paying customer politely raises a legitimate issue, the owner responded by insinuating that we made it up. When my little sister (a child, mind you) showed her the aluminum, she just said, "Well what am I supposed to do about it?" I guess it was a good example to my little sister of how NOT to treat other people. It's unfortunate because Aspen is such an amazing place, and the staff at Victoria's left us with a sour taste (and aluminum!!) in our mouths. Again, it wasn't the aluminum that was really the problem--I would never take the time to write a review if we found something in our drink and they appropriately remedied the situation. It's really about the hostility we faced after bringing it up. Plus, the coffee was nothing special.
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