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- Any Room Type
- Any Deluxe Room
- Deluxe King 310 Sqft Wet Bar. Touch Panel Variable Lighting And
- Any Executive Room
- 580 Sq Ft Dining Area Wet Bar Microwave And Refrigerator. Accent
- 580 Sq Ft. Oversize 4 Fixture Bathroom Wet Bar. Refrigerator
- 460 Sq Ft. Wet Bar Seating Area. Luxurious Bathrooms With
- 390 Sq Ft. Wet Bar Seating Area. Luxurious Bathrooms With
- 470 Sq Ft. Wet Bar Large Living Room Seating Area. Hardwood
- 815 Sq Ft. Hudson River View Dining Area Wet Bar. Kitchen
- 420 Sq Ft. Wet Bar Large Living Room Seating Area. Hardwood
- 485 Sq Ft. Wet Bar Large Living Room Seating Area. Touch Panel
- 265 Sq Ft. Touch Panel Variable Lighting And Blind Controls.
- 255 Sq Ft Roll In Shower. Hardwood Floors. Touch Panel Variable
- 250 Sq Ft. Touch Panel Variable Lighting And Blind Controls.
- 310 Sq Ft. Two Queen Beds. Luxurious Bathrooms With Standing
- 372 Sq Ft. Two Queen Beds. Roll In Shower. Hardwood Floors.
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The Wallace New York Yelp Reviews
Latest Reviews On Yelp
19 Reviews
0 Replys |
Fantastic hotel, definitely the best in the UWS, loved it
Fantastic hotel, definitely the best in the UWS, loved it all especially the great designer finishes in the space, really exceptional and helpful staff THANKYOU, beyond accommodating management who helped me extend my stay- including a booked out Saturday night in prime Dec holiday time. The rooms are quality and set out well. Would definitely recommend the Wallace Hotel!
Be the first to ReplyWow. Where do I start? This place is a godsend for the
Wow. Where do I start? This place is a godsend for the Upper West Side of NYC. The staff is wonderful and friendly, the bar is awesome (quiet and very comfortable) with live singing all three weekend nights that we were there. The rooms leave nothing to chance and are very spacious (even the smaller suites). Comfortable beds, newer everything and the hotel is very quiet. We loved both the traditional and colonial decor of the hotel, and it combined these two styles impeccably. All we can say is we truly look forward to our next stay. For years while visiting NYC we relied on other hotels but they were all hit and miss. The Wallace Hotel has become our go-to place to stay when in the city. This location is perfect. Kudos to the management and to the employees. We literally can't wait to come back to it.
Be the first to ReplyAfter running the NYC Marathon, we checked into our room on
After running the NYC Marathon, we checked into our room on the 11th floor. We were disappointed that the room did not have a view even though we made that request and they assured us that the room had a view when we checked in. Then, all night we heard a gurgling sound coming from the sink in the minikitchen area. The closet light flickered on and off all night as well. The next day we texted the front desk about these problems, and they assured us that they would be fixed while we were out of the room that day. Nonetheless, the sink and the light were not fixed for our second night. When we pointed that out, the front desk said they would take off the price of one nights stay, which they did, except they took off the cheaper of the two night's stay, which we thought was cheesy. That said, the room was nice, the bed was comfortable, and the location was great. The Concierge was also very helpful with restaurant recommendations.
Be the first to ReplyThe Wallace may be my favorite anywhere, but definitely in
The Wallace may be my favorite anywhere, but definitely in New York. Everything is perfect, beautiful and well thought out. They put such care into creating such a lovely hotel. I will definitely be back!
Be the first to ReplyI'm perplexed by these good reviews.
I had a pleasant stay and would have thought about staying here again (I travel often with my office in NY but live in FL) until the experience I had upon departure. I asked for a 1pm checkout - 1 hr past the normal checkout time. I was told no as the hotel was fully booked. I was traveling with a 2yr old who had an AM doc appt and pleaded for a late check out before we had to leave for the airport. I'm a mom traveling by myself. Everything takes longer with a toddler in tow, especially trekking through NYC. Instead of being met with even the slightest kindness and consideration I was met with a no. Story short- I ended racing back from Mt Sinai still 45 mins after 12 and my key was blocked and I was locked out. We resolved the issue but you know, the room wasn't needed at 12:45 and you survived the day just fine. I however did not- try traveling with a nap deprived 2 year old. Just a comment to say that sometimes kindness and compassion for a mother traveling alone means the world. Unfortunately a great hotel is not the last thing I'll remember
Be the first to ReplyIf I could give this 6 stars, I would! This hotel was
If I could give this 6 stars, I would! This hotel was fantastic! We ordered pizza and they told us to call them when we were done and they would clean up our food. The rooms are very clean, the staff is extremely kind, the view is great, and the decor is beautiful! You should definitely visit this beautiful hotel!
Be the first to ReplyMy partner and I came here for a quick whirlwind staycation
My partner and I came here for a quick whirlwind staycation and it was perfect! The hotel receptionist was so fun and nice, and the piano bar in the lobby is so lovely and such a hidden gem! The room was also so clean. Would absolutely stay again.
Be the first to ReplyMany First Class hotels can actually let you down when you
Many First Class hotels can actually let you down when you arrive and discover the litany of problems hotels can have. The Wallace was absolutely NOT one of these. From start to finish, they were truly excellent. Things in the bedroom ALL worked right. The staff were universally superb: friendly, helpful, well-trained to actually solve things, and were clearly proud to be part of their team. That made a real difference. Apparently, the hotel is owned locally, and the owner is regularly on-site. That clearly helps. The property is well-appointed. The amenities pleasant and useful. The Lounge has the "all white" color theme thing going, but is very comfortable and tastefully appointed. When the bar is not open, you can still sit in there. It is a very nice refuge from the City outside. Though there is no dining in-house, there is a great little French breakfast place 1/4 block away on Broadway: Le Pain Quotidien. You are also about 1.5 blocks away from two of the best supermarkets in The City: Fairway and Citarella. If you want it, they likely have it. ONE TIP: You need to know you have to use your hotel key-card to unlock the controls inside the elevator. Mine did not always work. (This seems a very common problem in modern hotels, not just here.) But, the front-desk staff were happy to help. TIP: Jam your key-card totally flat against the panel just under the elevator buttons in the elevator, and swirl it around for 5 seconds. That seemed to do it. I have now stayed at other properties nearby within 2-3 blocks of The Wallace. The interior, the friendly staff, the professionalism, the fact everything works, and the classy style have left me feeling The Wallace is my first choice. I would gladly return there again.
Be the first to ReplyVery European style rooms.
Clean, sleek, great bathroom fixtures, extremely thoughtful lighting, pretty quiet- and comfortable beds. Would have liked a chair in our suite. Only a couch in the sitting room. (Queen suite). Wildly different pricing depending on the night. They really do adjust based on demand. Elevator is wickedly slow- and no real room service. But the housekeeping is excellent, and friendly. And they accomodated a late request for making the bed and providing fresh towels. Much nicer than other hotels on the Upper West Side. Definitely would stay there again, pricey though it may be.
Be the first to ReplyI had an incredible stay at The Wallace.
The room was impeccable--clean, comfortable, incredible soaking tub and amenities. Quiet and well located to everything!
Be the first to ReplyNow I rarely rate hotels on Yelp and just in general,
Now I rarely rate hotels on Yelp and just in general, rarely hand out 5 stars. For the Wallace, I felt inclined to do so simply because the stay was just that welcoming and it not only matched our expectation, but exceeded it. We live In New York and hotels options are plenty to choose from. My wife wanted to stay somewhere by the Upper West Side and we somewhat were looking at this place and 2 other hotels. I decided to call Wallace hotel up directly and spoke to a gentleman named Emar. He started talking to me about the hotel and was extremely gracious, helpful, and gave me helpful tips on parking that I was so enamored and booked right there on the spot with him on the phone. He truly turned the tide and made me felt excited about staying here. We booked one night stay at the 1 bedroom double queen size which measured about 485 sq feet. It has a bedroom along with an adjoining living room space and made very good use of the sq ft for sure. We just loved how smart the room is raning from customizable lighting to electronic controlled shades in both the bedroom and living room. Ability to cast personal device such as a phone to the TV are a huge plus. Rarely do hotels offer this feature and being a techie myself, I was glad to see this addition and for all non-technies out there, it is quite simple as the tv shows you easy step prompts on how to do so. The beds were extremely comfortable and the bathroom is immaculate and amazing with both overhead showerhead and the conventional wall adjustable head. Heck, they even have 2 sets of bath robes and slippers complimentary along with 2 bottles of water, and some light snacks. Lastly, our sleep was so amazingly quiet given this hotel is situated in a residential neighborhood which is a plus. Yes it's a tad pricey but if you are going to spend that money in New York, might as well do it at a hotel that will match your expectation given the experience itself. This one is surely a 5 stars in my book.
Be the first to ReplyThe devil is in the details.
Smart, chic, and trendy decor. Nespresso machines in every room. Two (not just one), two Peloton bikes in a gym with all the free weights and cable machines anyone other than a professional body builder could ever need. An in-shower ledge in the stunning marble adorned bathroom on which one can comfortably shave their legs (Peloton cycling does not require shaved legs so I'm good). The soon-to-open lounge will undoubtedly carry the same swagger that already has made this one of my/our favorites go-to hotels, not just on the Upper West Side, but in all of Manhattan.Rumor has it that more amenities are planned, but I'm not sure how they're going to top what they've done in the short time since The Wallace opened in 2021. This place is a must if you are looking for an upscale trendy boutique hotel that is friendly, warm, and inviting.
Be the first to ReplyHad the BEST experience here.
My partner and I had to evacuate my apartment on Christmas Eve due to a fire. And after a bad experience at another hotel, we luckily found this place. The staff was so warm and invited. The building is immaculate. And the rooms! Just so gorgeous and clean. I am sensitive to chemicals and scents, and the shampoos and soaps smelled so divine and also felt good on the skin. The water was soft and the pressure, heavenly. Every corner of this hotel felt intentional. This place saved our holiday :') So much so that now we intend to come every Christmas as our new Christmas tradition! LOL!
Be the first to ReplyGreat clean NY hotel in a great location - highly recommend.
The staff was friendly and accommodating.
Be the first to ReplyCame up to visit our daughter who lives in the area.
Warmly met by Angel at front desk and checking in was seamless. We had a king jr suite that was perfect for us. First off it looks brand new and whoever designed it did a great job with a lot of thoughtful nuances. Two large screen TVs hang in the bedroom and living area with option for chromecast which we actually used to watch one of the baseball playoff games. There is a "bar" area with sink and fridge. There is a hot pot provided to heat water for tea and a nespresso machine. Fridge with two water bottles provided. Plenty of storage space. Lighting is very cool and all automated by switches on the wall. The shades in both rooms are also automated. If you want privacy, you click the button and your doorbell turns red indicating you don't want to be disturbed. Conversely another click and doorbell turns green to indicate you want housekeeping to turn down your room. Housekeeping did a great job.Bathroom was beautiful and really up to date with a large shower stall including a rainfall shower head and a hand held shower head. Looked very sleek. Lighting around mirror and also a nightlight option were nice touches and appreciated. Room was quiet and nice and relaxing after running around in nyc during the day. It's close to Central Park.Mattress was very comfortable. We did not use room service. It sounds like it's an outside service. Not sure it's on the premises. Front desk were warm and friendly and always were able to get a cab for us within minutes. Only negative was I wish they had a regular coffee machine in the room. I don't think you can assume everyone likes expresso. Also directions for its use should be included. Offering coffee in the lobby could be an option I will definitely return as we enjoyed our experience at this hotel.
Be the first to ReplyThis is not a high end or luxury hotel, it is a newly
This is not a high end or luxury hotel, it is a newly remodeled 3 star hotel. If you want a freshly remodeled place, check it out.. but if you want somewhere high end, or with 4-5 star service and amenities, don't
Be the first to ReplyI stayed at the Wallace in June 2022.
I'm actually back in NYC this week, staying at another hotel that didn't turn out to be as nice, and wishing I was at the Wallace now. We stayed in a suite that had a wet bar, living room, and bedroom for 2 weeks. The rooms felt new and immaculately clean. Surprisingly, we didn't experience any street noise from the 8th floor. The staff was always lovely and accommodating. We brought our chihuahua mix, who was very welcomed by the staff. Location: being close to Central Park and fun activities were obviously awesome. Neighborhood grocery shops were kind of a miss, between Fairway's limited selection or getting in the 1 hr long line at Trader Joe's. Food: I was actually pretty disappointed in the nearby food options. We ended up going to Daily Provisions almost twice a day or straight up leaving the UWS a lot because the neighborhood food we tried was just okay.
Be the first to ReplyThe Wallace is truly an amazing hotel.
Exceptional customer service, dog friendly and beautiful! We stayed here for the weekend of our wedding and the staff was so sweet and accommodating. We will definitely make this our go to hotel in the future.
Be the first to ReplyThis hotel is an absolute gem.
The location in Upper West side is quiet but still central to so many sites. The decor is stunning. We hung out in the lounge lobby area just taking in the ambiance, and the smell! Omg the candle smell is mmmmm. The staff, every single person was so friendly, helpful and accommodating. From the door men to the housekeeping staff, ever person was so gracious. And to the fabulous gentleman in the sharp light blue suit who greeted us with warm fresh towels after we got stuck in the down pouring rain lightning and thunder, thank you so so much. It was the most thoughtful act any hotel has ever done for us. We won't forget it. We will definitely be back
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