Appointment - The Surf Club, Four Seasons Private Residences Surfside - Trade Reservierungs
Save up to 30% at The Surf Club, Four Seasons Private Residences Surfside!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservierungs!
All listed Reservierungs are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Superior Room
- Surf Club King (Located On All Floors Full Marble Bathroom)
- Floors 8 (12 Biscayne Bay And Downtown Miami Full Wall Windows)
- Oceanfront Room King (Floors 5 To 12 Full Wall Windows Full)
- Oceanfront Room 2 Double Beds (Floors 5 To 12 Full Wall Windows)
- Ocean Bungalow King (2nd Floor Full Wall Windows Full Marble)
- Any Standard Room
- City View King (Floors 5 12 Skyline View Full Wall Windows)
- Any Suite
- Sunset Bay View Studio Suite King Floors 8 (12 Wrap Around)
- Bay View One Bedroom Suite Kb 950 Sqft City View Residence Full
- Bay View 2bedroom Suite 1800 Sqft City View Residence Full
- Sunrise Ocean View Studio Suite King (Flrs 5 12 Full Wall)
- Ocean Front 1bedrm Suite King 950sqft 5th And 10flr Residence
- Ocean Front 2bedroom Suite 2000sqft 2 Full Bathrooms 1 Powder
- Oceanfront 4bedroom Suite 4328sqft 4 Full Bathrooms 1 Powder
- Ocean Front 1bedrm Suite King 1800sqft 5th And 10flr Residence
- Any
- Located Tower Floor 4 Offer View Of Town Of Surfside Twice Daily
- Any Accessible Room
- City View Accessible Room King With Grab Bars For Bathtub Toilet
- Ocean Front Accessible 1bdrm Suite King 950sqft 5th Floor
- Oceanfront Accessible Room 2 Double Beds Grab Bars For Bathtub
- Accessible Ocean Bungalow King Grab Bars For Bathtub Toilet
- Any Executive Room
- Bay View Corner Studio King Floors 5 (12 Wrap Around Private)
- Any Premium Room
- Ocean Corner Studio King Floors 5 (12 Full Wall Windows Full)
The Surf Club, Four Seasons Private Residences Surfside Reviews from The Last Year
Goons providing service
Service and hospitality very poor. Yesterday I had a meeting at the Lido restaurant and in the middle of our drink they informed us that the restaurant and hotel is closed for an event. They kicked us out to the hotel lobby. Then a security goon came to the hotel lobby to kick us out of there as well. Then we went to the condo lobby and two other security guards, likely trained in prisons, were about to physically remove us. I live a block away, spend a lot of money in this hotel, and was meeting with a high-end hotelier who is an expert on service. I couldn’t believe that this was the four seasons Surfside. I will not be coming there again.
The worst experience ever,
I was a regular client, I met with a friend to have a drink at the lido. Out of nowhere after serving us, hotel management came to us to warn us that they had to kick us out of the bar, because the restaurant and bar was reserved for a function of some kind. We exited the area and sat on the sofa, another individual told us that literally he needs to "kick us out '. I am not sure where the four seasons train their employees but they should re assess they training program. We went in the lobby of the condo to finish our meeting. Two security guards or guard dogs were there, I asked if i could use the rest rooms for a second, they were so disdainful and disrespectful that I would never set a foot in this terrible place. I did spent a lot of money in this restaurant and it is an outrage to be treated this way. Their Dog guards probably were trained in a prison.
Excellent hotel in Miami Beach.
The Four Seasons Surf Club is an excellent hotel with very good F&B in Surfside (North Miami Beach). Service is polished and the design is well done. The hotel can be both a quiet paradise and an action packed scene. Would not hesitate to return despite prices climbing into the stratosphere!
Complete relaxation, superb service, beautiful property
From the moment we hopped in the sedan arranged by Four Seasons to check out, we experienced nothing but total relaxation accompanied by gorgeous views from our oceanfront room and absolutely superb service. If we even thought we needed something, an attendant was there to fill our needs (e.g.: I reached to lower my pool chair and struggled with it for about 2 seconds; a young man was immediately there asking whether he could assist). Four Seasons misses no detail. Our trip was a short one, an early 50th birthday celebration for my wife; upon entering our oceanfront room, we were greeted by huge 5-0 balloons, cheesecake decorated with a celebratory message, and chilled champagne. What a wonderful and special surprise. Thank you, thank you to everyone at Four Seasons for making our stay memorable. We will absolutely be back!
Excellent service, drinks, amenities and location but it could be more fun
Beautiful hotel. Excellent service from the second we arrived. We were greeted with champagne and shown the grounds of the hotel and beach before going to our room. Room was beautifully decorated, spacious, clean and modern. We did not get ocean view room but it turned out to be a quieter and cool temperature room since it was not facing the sun. Extremely bright room with panoramic views of Miami city. The automatic shades and drapes only worked to open all the way or close all the way. No option for choosing half way open. I wish the bar near the pool served casual dinners but they shut down at 5 pm so we are left with only one Italian restaurant for dinner. Even though I was tired I had to leave the beach and lounge by the pool to go dress up for dinner since it is a formal dinning. We could eat in the room but we had friends staying there too and we wanted to be social. There is no night events after dark. No live music or any entertainment. You have to go out of the hotel for live music in which is unusual. I visited the shop at the lobby to purchase a beach cover up but the sales woman there seemed to be too busy to sell me anything so I left. The pool bar food was delicious. The cocktails were to die for and the service was impressive. Our Balinese waiters were very kind, helpful, sweet and quick on their feet with everything we needed. Sometimes they did things without us even having to ask. Five stars there. The fine dinning restaurant on the other hand was not so impressive. Italian cuisine but old style and limited menu options. Not very vegan friendly and assumes everyone eats the same and has the same dietary preferences. This was disappointing. The fitness center was quite small and cramped. Once 5 people are inside, there isn’t enough room. I did not use the spa. Restaurant furniture outdoors is outdated and uncomfortable. Old, thick and too soft cushions make you sink in when you sit down and lean back too far to rest your back. Overall a great hotel. I wish it had more activities. It is designed for rest and leisure but I’m very athletic and wanted to do more than just lounge around. There was one yoga class at 9 am. Bikes available to ride around and pools for swimming. It would be great to have boat activities to purchase, water sports, or even a volleyball court or in the sand for the fitness fanatics like me to have more things to do.
Wonderful stay
We stayed for six nights in the Hotel Four Seasons Suf Side and the entire stay was an unforgettable experience. Gastronomy at the highest level. We'd love to come back again. You can feel top management in every detail.
Belated Birthday Gift
The hotel is absolutely beautiful for a second. I thought I was back in Postiamo, Italy. The champagne bar, food grounds, and service were excellent. Thank you to everyone for making our stay so memorable. We will definitely be back in the future.
Disappointing soundproofing
For a hotel of that category and price level, the sound level from the road below was insupportable. I have been at hotels of a lower standard, located in even more noisy locations (airport, highway) where the soundproofing was infinitively better.
Extremely Overpriced and Over Hyped
INTRODUCTION ______________________________________________ I'm never one to publically leave a review; however after numerous stays at this particular property with a consistent negative experience, I really feel compelled to leave one. To preface this, I am a VERY loyal Four Seasons patron, having stayed at numerous properties all over the World, with my home base in Toronto, where the brand was founded (which is spectacular; I can't say enough about the team there). Suffice it to say, a lot of that goes out the window with the Surf Club. Even after this being my fourth stay, pre-empted by numerous e-mails containing feedback and other points of contention. Lastly, don't even think about trying to speak to the General Manager, Daniella Trovoto, as she is clearly up in some Ivory tower, who wouldn't dare speak to a regular hotel guest, as I requested to speak with her numerous times. I think I've spoken to every other manager in every department EXCEPT her. Anything short of someone dying in a hotel suite, she's not coming around or speaking to anybody. It's really quite hilarious. PRE-STAY EXPERIENCE ______________________________________________ Don't expect them to recognize loyalty with any leniency with deposit structures or other requests unless you intend on really making a fuss. This is after having stayed at this property over 3 times with a fully paid folio. Additionally, you need to really be on top of things with both the chat and the e-mail, as I have often been told someone will get back to you, and nobody gets back to you for hours or even days. Even after my particular deposit structure was agreed upon, my reservation was cancelled THREE times, once without notification. DURING THE STAY ______________________________________________ So we get to the hotel, and after all of the reservation cancellations and other hassles, etc., our welcome amenity was this glass dome over the tiniest vegetables you could ever imagine, shoved into some hummus, which I ended up learning was the welcome amenity for our friends room, I was supposed to receive a bottle of wine (still a very stingy welcome amenity for this property). You book this place for $3000 - $5000 per night, yet all the rooms are just glorified regular hotel rooms with a lot of Marble and natural light. Even the rooms without a balcony with a city view cost $2000 - $3000 per night. The only way you get a separate living room of any kind is if you go for one of the "one-bedroom suites", which are technically residences that the hotel leases from the actual owners of the unit, which the hotel has less control over in terms of minimum stays etc. Rooms with a balcony are very sparsely decorated for room rates of this calibre. Just a very simple set of two white chairs and a little table. No decoration, plant(s), nothing. Beyond the nightly rate, there's ALWAYS something weird going on with the room, whether it be door handles falling off and brown stains on the towels in the Ocean Cabanas, wonky child-sized ironing boards and irons spewing out white calcification, to missing furniture and creepy manakin statues looking at you from an adjacent balcony. Housekeeping is OK; however, they do not coordinate with the guests. They were ALWAYS in our room when we returned to change after breakfast, or being out at the pool, etc. Even one day, we informed them that we would be gone all day from about 10 am - 2 pm, yet low and behold, at 2:15 pm, they were in our room cleaning. Then the following day, at 9:00 am, a knock on the door... "housekeeping"...."come back in 30 minutes we'll be at breakfast", yet like clockwork, right after breakfast, housekeeping is in our room. One last thing I find strange at this hotel is that housekeeping will NEVER call down to room service to pick up dirty cups or dishes etc., you have to specifically call room service yourself, or they will literally sit there for days. One stay I purposely left empty bottles and things out and they were left there the entire stay.....$3000 per night LOL. SERVICE ______________________________________________ We arrived early, before our rooms were ready, and were never offered a place to change into swimsuits, an offer to use the facilities, the spa amenities, or anything of that nature. It was very weird. One of my guests staying with us went to the front desk and inquired and was rudely told that we were informed of the check-in time and would be informed when our rooms would be ready. My guest immediately stated to all of us the unfriendly nature of the front guest lady who addressed her question, which prompted me to go to the front desk to see if I could rectify the situation. Long story short, a very nice gentleman who was some sort of front desk manager happily escorted us to a pool-side cabana with a full-size washroom and a couch with refreshments, where we could access our bags and change. They're good with damage control, however, I don't want to pay 2 - 3K per night at a place where you experience numerous bad experiences followed by comps and other remedies. FOOD AND BEVERAGE ______________________________________________ Overarching perception: Food and Drink prices are borderline price gouging, even for someone who doesn't mind spending money on food. Snake River Farms Wagyu, caviar, otoro sushi, fine, I'll pay the money, but a simple orange juice, white toast, fruit; these are things that can only cost so much, and the presentation isn't even that spectacular to boot. Regarding the restaurants, you have LIDO for Breakfast / Dinner, and LIDO or "Winston's at the Beach" for Lunch. Both have very friendly servers, however it is definitely not 5-Star. Things are forgotten, items are vastly overpriced ($9.00 for two pieces of white wonder bread toast, $30 for a glass of orange juice brought to your room on a full-size room service cart), proper cutlery for dishes is forgotten, etc. Drinks from the pool-side bar are very inconsistent, and the poolside service is very hit-and-miss, even when they're not very busy. One day, we sat down for lunch at the poolside restaurant with a couple who lived in Miami, and we were never offered any water. When we finally requested it, the wrong number of cups were brought. One person didn't get their pizza, which arrived over 30 minutes later, and it was burnt. The couple's child didn't get their gelato until I got up and asked. The list goes on and on. This meal was eventually comped. However, I had to make a big fuss about the meal, request a manager, etc. Was completely embarrassed in front of my guests. Needless to say they weren't impressed. Fast forward to the evening, and we sat down at one of the couches at the Champagne bar, ordered drinks, and waited over FORTY minutes to receive our drinks. The funny part of it all was we were positioned near one of the doors and witnessed numerous parties that came in after us, walking out with drinks in their hand. We made a comment to our waiter about our discontent regarding the time and weren't offered a thing. The manager didn't come over; nothing else was said. At this point, we were so kinda over the whole "talk to a manager" schtick by this point of the vacation and had to get to our dinner at the Surf Club Restaurant that we just decided to let it go. Particular individuals are standouts, e.g. Matteo and Straw, and don't get me wrong, everyone is very lovely; it's just, again, a lot of corrections and apologies and efforts to correct mistakes. CHECKOUT ______________________________________________ The night before check-out, we were sitting down for dinner, this was around 8:00 PM, when suddenly, I got a security block warning on my credit card regarding a large charge made by the hotel. I reached out via chat and they stated that it was for the last nights room charge and some incidentals and that it "needed to be settled tonight". Yet again, I had to make a fuss. I informed them that I had to call the bank to clear this block, and it was now too late in the day to do so. Eventually, they relented and allowed me to clear the charge in the morning. Again, numerous stays, always paid my folio in full. Fast forward to checking out, and someone put our baggage under my partner's name, which wasn't on the reservation, resulting in a 45-minute delay in finding our bags, which in turn created a domino effect of charges, including chauffeur waiting time, as well as a late departure fee for our plane, inability to leave the tarmac until over an hour later. It was a disaster. CONCLUSION ______________________________________________ Long-Story short, I don't see the value in staying at this particular property whatsoever. Stay at another property and come in for drinks and/or dinner to experience the beautiful Surf Club building; other than that, I would steer clear.
Stunning Understated Marvelous
What a combination! Perfect beachfront hotel with best of everything. Linens, towels, views, food, gelato…a place to go and forget the life you left behind. Most incredible is the service. Me and my family were there for 4 nights and felt like we were the only guests there since the service was intensely supportive to the extent that it left me wondering how and where do they find such great help. Would and will return!
Surfside's Best Hotels that are most frequently booked by customers of The Surf Club, Four Seasons Private Residences Surfside
Appointment
By 👻 @BrazenShip70, 10/21/2023 9:47 am
|
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
2 Answers
5 Comments |
Don't like the Answer? Add another one. |
Answer from 🍑 @BraveCloth47 (10/21/2023 10:03 am)
|
The site doesn't have resources to properly execute a reservation transfer. Some places allow it however the best bet is to open a chat on the listing from the seller and communicate there
5 Comments
|
Comment |
By 👻 @ExoticPaper57 (10/21/2023 10:29 am)
|
By 👻 @BrazenShip70 (10/21/2023 10:40 am)
|
By 🍑 @BraveCloth47 (10/21/2023 10:04 am)
|
By 👻 @BrazenShip70 (10/21/2023 10:24 am)
|
Then I guess I won’t worry
I paid the $25 fee but I guess I’ll wait and see what happens I’ll just use the persons info from original reservation
By 👻 @BoisterousSilver51 (10/23/2023 12:12 pm)
|
If you change reservation they may cancel the reservation that happened to me.
Answer from 👻 @CopiousMotion64 (11/19/2023 1:39 pm)
|
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
0 Comments
|
Comment |