Forgotten orders - The Sea by Alexander's Steakhouse Palo Alto - Kaufe eine Reservierung
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🤢 2/5 - Forgotten orders
By 👻 @MIB, 02/06/2020 3:00 am
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Total of 9 family members and friends dined at The Sea by Alexander's' to celebrate a birthday on 1/30/2020. After appetizer was finished, the main course was served. My husband ordered lobster and my cousin ordered a side of mushrooms. Everyone started eating as they they had their food. I waited 5 minutes and reassured my husband that maybe it's coming. Ten minutes passed and there was nothing. I called the lady who served us and asked where was the lobster. She said it's coming. A few minutes went by and still nothing so I motioned to the people at the kitchen counter that my husband did not get his food yet and most everyone is about midway eating their meal. Finally about 20 minutes later, his order came as well as the mushrooms. Unbelievable!!! By this time, my husband did not have the appetite anymore to eat his meal. He took it home untouched. A very fancy and expensive restaurant forgot an order! We've been here before so we know what to expect. Unpleasant experience this time!
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