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The Palm - Charlotte Reviews
Going downhill
I don’t quite know how to say it. But the place is going downhill. It is not The Palm it used to be. The staff is not as friendly. The food can be great one night and mediocre the next. Something is missing. Something is off. I would tell them myself, but I don’t think they would care to hear my complaint.
There are so many good restaurants in southpark that this
There are so many good restaurants in southpark that this one is sort of a hidden gem. I made a reservation through opentable the morning of our dinner. We called to let them know we would be about 30 minutes late and they still held our reservation for us. It was a busy Friday night, but valet and the hostess were courteous and accommodating. Our server was Mohammed. They had a full wine list. My husband ordered a bottle of the Malbec and we started with the lobster ravioli. The ravioli was cooked in a spicy sauce that complimented it really well. Our entrees were the NY strip and center-cut filet (w/ blue cheese crust). Sides were the Mac and cheese and green beans. The Mac had bacon in it and the green beans had pancetta pieces in it. All the food was decadent. We were so full and had a great time. I definitely will return to try the other dishes.
The food was good but not great.
Overpriced for what it was. There are better option in the area. Clean, good service.
No Better Service in the Country..............
WOW................................. WOW........................ Unbelievable Service by Tony... Amazing Food prepared by the Top Chefs in America... And you are greeted by Joey who is the glue to an amazing evening with Gigi... I will even go on record to say that this location is battling the Tyson's Corner (Mishka - Incredible Server) location for "Best Service In America"... Thank you for making this such a memorable evening...
Returned to an old faithful spot last night.
Same rock star service. Same classic vibe. Same delicious dishes and a few new ones. Pics below aren't great but the food was. I'm still stuffed. Our waitress Amber was on point and our sweet waiter from Belarus regaled us with tales of his experiences to and in the U.S. while cracking lobster tail. So succulent...and that drawn butter tho! *drool* The meatball was impossibly fork tender and flavorful. Loved the big juicy piece of crab in the crab cake. No fooling around here. You won't miss the garlic in the garlic mashed potatoes either! It's just such a delightful, elegant place for solid upscale food. There's a reason it's been around so long. Top the meal off with the cheesecake if you have any room left. Determined to get my face on the wall one day.
I took my wife to the Palm for our anniversary.
The food was excellent. My wife had the Seabass, which was tender, fresh, and well prepared. I had the Bolognese, which was very excellent. It was a large portion, and I probably shouldn't have finished the whole thing. We were served by Mo who was precise, communicated extremely well, very friendly, and attentive. He made the evening extra special. We will be back.
Decided to celebrate our early valentines day with dinner
Decided to celebrate our early valentines day with dinner at The Palm. Had reservations made, and upon arrival, we were notified we had to wait a few to get seated. No biggie at all. We finally were sat and were immediately greeted by our server, Tony. He was very attentive throughout our whole dinner. He even let us know the kitchen was a little behind, so we should put our order in soon so we weren't kept waiting long. We ordered the fried calamari, which was DELICIOUS! We also ordered the 8oz ribeye steak, and it was the perfect amount to split between my husband and I. It was perfectly cooked and was DELICIOUS! Best tasting steak we have had in a while. We ordered the Mac and cheese and fries as our sides. Theac and cheese had a grill taste to it which I thought was weird but it was still delicious and the fries, OMG "Chefs kiss" they had just the right amount of crisp to it just how I like it. Overall, the best experience. The ambiance was expected, and everyone was super attentive and friendly. Will def. Be back for sure. Definelty recommend this restaurant for any special occasion or just in general. This is located in Phillips Place with complimentary valet parking or parking spaces at other shops around as well at the atla parking garage in the back.
Now this is perfection in service!!!
This was by far the best restaurant we ate at on our trip to Charlotte, NC! From the Gentleman who seated us to the great Server we had, they made us both feel special and hard to go back to regular restaurants again. Our server was very patient with both of us, he answered all our questions so professionally, and just made our night wonderful! The food was perfect! Would highly recommend this restaurant if you are in the Charlotte area, and thanks so much again!!
Had Christmas lunch there today.
Restaurant has not changed in 30 years. Stay with the best, forget the rest.
The food and menu are constantly updated and the meals
The food and menu are constantly updated and the meals never disappoint. You won't find a better selection anywhere. The service is impeccable and welcoming. They make you feel like family. The ambiance is comfortable and laid back, while at the same time elegant and refined. I don't know how they do it, but they could give the other restaurants in Charlotte a course in customer care. Thank you to the manager, Joey, for his kindness and accommodation and of course to my favorite waiter, David. You are both the best at what you do! You both made our day!!!
This restaurant is located in Phillip place.
There's plenty of parking they also do valet. It is a chain restaurant that's located all across the United States. There are characters all over the wall where celebrities come inside I haven't been to this restaurant in a long time so it was nice to come back and visit however, the Service was horrible asking for basic things like a straw water. My waitress disappeared for a long period of time and then the person who is assisting her wasn't able to really assist we received no recommendations pertaining food no information about specials. The food was merely mediocre. I do not recommend or could be just this one situation of an isolated case, but I will probably not return to this restaurant. Good luck and I hope you enjoy.
Went to the Palm last night to try La Famiglia Supper, we
Went to the Palm last night to try La Famiglia Supper, we are longtime fans of The Palm and thought we'd give it a try. Just to qualify my review, Sunday pasta dinner is my specialty and I know how difficult it is to compare a restaurant meal to a family recipe. The concept is good and the enthusiasm by the staff was outstanding. The execution was somewhat disappointing, the Cesear salad was outstanding, romaine lettuce was fresh, just the right dressing, light garlic, homemade croutons. The chopped salad was a total mystery it appeared to be lettuce, overpowered onions and dressing placed in a Cuisinart and blended into total paste. Presentation was nice on a 9" x 2" plate, but you could not recognize any form of lettuce in this mixture, I suggest the chef grab a chopped salad at "Chopped" or "Ruth Chris" you make the call! Now, no Sunday gravy dinner comes with French fry's but it's a great thought, sadly our first plate of fry's showed up cold and soggy. We ordered the 8 oz center cut filet and it was cooked to perfection. Now to the traditional family style sauce, the Italian sausage was fantastic with a nice touch of fennel, the braciole was stuffed with parsley and cheese, delicately tied, meatball loaded with good flavor and the pork cooked just right, all adding to outstanding flavor to the gravy. The biggest disappointment was the rigatoni, the only way I eat rigatoni that soggy is maybe the leftovers from Sunday on Thursday. I don't know if the chef every heard of al dente, but these noodles were overcooked, and I would guess sat in the Sunday gravy for a long time. You couldn't pick one up without it falling apart. When eating at the Palm you expect to have a nice slow-paced evening so cook the noodles to order it would have made the Sunday gravy dish a Home Run! With a little practice and research this could be a meal to die for. Not a sermon just a thought! Joe
One of my favorite steakhouses.
They can cook a steak perfectly. Also, since if the best apps in a restaurant. They have also been friendly with my wife and i bringing our two year old to eat dinner.
Not the old school Palm
The company that bought the Palm has ruined it. The best dish on the menu, crab cakes, they ruined. They have chased off all the great employees. I just to go twice a month and I lived 35 miles away. I went today for lunch and it has changed so much, I will never go again. And all my family had decided that when the family sold it. I was feeling old school. I did not even know what to order. Done
Steaks were amazing, but not impressed with the decor.
We were celebrating our Anniversary. Our server was amazing. The steaks were amazing. This was my first time visiting and I was not impressed with the decor. I was told that is the signature decore. I wanted a more personable, elegant, private place to go for my anniversary. I was also under the impression the dress would be more "coat and tie", but was shorts and jeans. Did I mention the steaks were amazing?
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Let's say Peter has a great morning and decides to take his three friends to The Palm - Charlotte at 6 PM the same day.
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