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The Lighterman London Reviews from The Last Year
Felt like I am in a riviera
Must say Milot was very accommodating, made us feel like we were in a riviera, gave us a great table by the canal on the first floor with great views, sun, delicious drinks and fab friendly approach and service. We’ll be back next weekend for sure!
Slow slow and slower
Nice location next to the river but bar service is so slow ! Every time we got drinks only 2 people on the bar and 8 deep queue. Took for ever as lots of cocktails being ordered . Staff and the manager just ignored it . in fact second time there were 6 of them have their meal in an area next to the bar! But they collect the empty glasses very quickly ! Just poor management but guess they know people will stop there anyway for the location . Shame as it could have been a much pleasanter experience if the place was well managed .
Very poor customer service- don’t go there if you are thirsty.
The pub was busy, which you have to expect on a Friday night. However they clearly did not have enough bar staff and one was a trainee who needed help to open a bottle of wine. I appreciate we all need to start somewhere but why put a trainee in the busiest part of the pub on a Friday night? Plus the people serving cocktails had to read the ingredients off a list ( hardly Tom Cruise in cocktail). So after queuing for about 20 mins I asked one of the staff if I could get a drink upstairs- he replied yes as long as I paid for it there. So ,cash in hand, I headed upstairs- restaurant fairly empty and about three staff standing at the bar. I was greeted politely and asked, “ How can I help?” I replied , “ I’d like a bottle of wine please.” She asked where I was sitting, I replied downstairs. She directed me back to the bar. I told her a staff member told me I could buy a drink upstairs. She responded with, “ Oh he’s new, he made a mistake,” There was absolutely no reason why she could not serve me. Ridiculous! Will not be going there again.
Nice location
This is a nice bar and on a warm day has some lovely seating outside which is a great spot to watch the world go by. There are some outdoor heaters but when we visited only one was working. There’s plenty of seating inside but it does feel more geared to dining and when busy I’m not sure I’d feel comfortable staying for just drinks. There’s a rather limited range of drinks, with only one draught lager offered, and only a handful of flavoured gins, which is a shame given the size of the bar. But when you’re sat outside the table service is fast and effective even when busy. Prices aren’t too bad given the location. For a relaxing drink in the summer I’d return.
Stunning location. Lovely food. Let down by some staff attitudes and wait times for meals.
The location of this restaurant is stunning. The food was lovely. However, our visit was spoiled by the attitude of some staff and the wait time for some meals. Some staff were lovely and friendly. They all seemed completely rushed off their feet. It was a busy day. I imagine they did hundreds of covers that day. But staff didn’t seem able to keep up with the pace or demand. Some meals were missed off our initial order. Meals came out slowly. It was hard to attract the attention of staff. When we did we were told that that person couldn’t help us. When we requested some children’s meals and the children were slow to make their decision there was palpable distain from the member of waiting staff. However, some staff were lovely. Meals were delicious when they actually came. But I’d be reluctant (at those prices) to eat there again. You need more staff on busy days.
Nice restaurant in a nice location
Met up with some friends at this restaurant. I ordered the Wagyu burger, pulled short rib, truffle aioli, swiss cheese, fries which was nice. A glass of house white wine was £8.50 which is a bit more on the pricey side however I guess you are paying for the location.
Lighterman is a must Visit!
Super friendly, quick service and good food. I highly recommend a stop here! My first time in London and just had to have Fish and Chips. Being Sunday night I thought I was out of luck but Lighterman came through!
Great location, dreadful service
This pub is smack in the heart of Coalsdrop Yard, so a great location to watch the world go by. But… The service is poor at best. We stood by the ‘wait here to be seated’ sign for 10 mins, whilst staff stood around and ignored us, and with at least 10 empty tables. When we then politely forced the issue to sit at a table, we were eventually served, but our order was incorrect - the ice we requested 3 times, over 20 mins, eventually arrived via a different member of staff. Our food, after 30 mins, still hasn’t arrived. It took 15 mins to get a 3rd round of drinks from a rather surly member of staff. And no, they were not busy enough to justify this lack of service - it was early afternoon on a Friday, and only the terrace areas were reasonably busy. The £14 service charge, which we never normally begrudge on bills, was lucky to be left on &’paid, as it wasn’t well earnt.
Nice Sunday Lunch
Nice restaurant behind Kings Cross. Lovely Sunday lunch with decent portions, good sides and nice thick gravy. Had a fantastic bottle of Malbec to compliment. A bit pricey, but you only live once. Will come back.
Food fine, service terrible.
I booked a table here as part of a weekend away for my husbands 40th. On arrival it took 25 minutes before anyone asked for a drinks order (and that was only as I asked). A further 15 mins for the drinks to come. Took our food order and we ordered a flat bread ‘as a starter’. Said flatbread came out AFTER our mains. Service terrible, we left without even being asked if we wanted desserts. Disappointing for what should have been a special night. And then they have the audacity to charger 12.5% for service! We will not be back.
We stopped by the Lighterman for a light Friday night
We stopped by the Lighterman for a light Friday night dinner during our trip to London! We were able to sit outside immediately without a reservation. We shared the tuna tartar, chorizo flatbread, olives and the fried chicken. The tuna tartar is an absolute must order! As for drinks, the passion star was a fun take of the pornstar martini and the espresso martini was perfectly balanced. Gorgeous restaurant with a beautiful ambiance right on the water! The service was pretty standard, they were efficient but not very friendly or attentive.
Last minute decision to eat here, but a good decision.
Best fish and chips I had in London- super crispy. Tartar sauce was delicious. The only reason I gave 4 stars was because I didn't find the wait staff pleasant. My waiter barely looked in my direction and did the say more than two words all night.
London's Best Restaurants that are most frequently booked by customers of The Lighterman London
Buyers interested in Bern's Steakhouse: PLEASE READ
By 🍑 @BraveCloth47, 09/08/2023 4:56 pm
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ADMIN PLEASE PIN THIS MESSAGE
For those interested in dining at Bern's Steakhouse in Tampa, please know that reservations cannot be listed here due to the management at the restaurant regularly checking and cancelling reservations that appear on the site.
The ONLY way to secure a table is to place a bid with a wide enough time range and a seller will work on it to have it filled. This way anonymity will be preserved and you will be able to show up to the restaurant without any hassle.
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Answer from 😺 @ChattyChain37 (09/08/2023 5:38 pm)
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Same goes for 4 Charles and I Sodi
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Comment |
By 🍑 @BraveCloth47 (09/08/2023 5:46 pm)
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