Aloha from Honolulu and this review has been a long time - The Grand Lobby Singapore - Kaufe eine Reservierung
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😍 5/5 - Aloha from Honolulu and this review has been a long time
By 👻 @Serene C., 11/16/2021 3:00 am
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Aloha from Honolulu and this review has been a long time coming. I am writing this for Liana at the Raffles Hotel Gift Shop.... She deserves high kudos and thanks from a grateful shopper! Liana had the most professional demeanor and helped me acquire almost 15 polo shirts and T shirts and some wonderful Raffles Hotel gifts as well. Her exceptional service was Five Stars and more... and she made wonderful suggestions that made my shopping seamless. As a returning overseas Singaporean, living in Honolulu, I obviously overbought but was extremely happy with my purchases and what made this visit extremely gratifying and memorable was the fact that with all my purchases, I had to catch a cab back to my home in Bukit Timah. After I left Raffles and was waiting for a cab, minutes went by with no sign of a ride... and somehow, Liana spotted me waiting and she came out of the Raffles Hotel Gift Shop to help me with all my shopping bags and best of all, she kindly offered to help order me a ride via my Gojek app and I felt like an Angel had just helped me. She even waited until my ride arrived. My experience at the Raffles was awesome thanks to Liana and I really would like Management to highlight what an exceptional employee Liana is. After my mandatory 14 day hotel quarantine in SINGAPORE in mid September, 2021, I was so appreciative of Liana's help with my shopping needs, her sweet demeanor and most of all, her caring attitude. Exceptional service! Well done, dear Liana. With much Alohas, Serene
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