Disappointed - The Dutchess Inn & Spa: Beacon - Trade Reservierungs
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😒 3/5 - Disappointed
By 👻 @Momrj98, 10/17/2022 3:00 am
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I have stayed in this hotel previously and liked it very much. Unfortunately, this time the room was in the basement, smelled of mold and had water damage to the moldings in the shower. On top of this, it was twice as expensive as what we paid in 2021. I did call about the cost but was told that is the rate. Nothing could be done. I also spoke to the front desk about the mold smell and the water damage and was told someone would look into it. We left before we ever heard back. I did write a letter several weeks back about my concerns, but no response. Won't stay here again. Not worth the price. James L.
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