The one star is because I did think the food and the juices - The Butcher's Daughter Kenmare Street New York - Kaufe eine Reservierung
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🤮 1/5 - The one star is because I did think the food and the juices
By 👻 @Caitlin D., 02/02/2022 3:00 am
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The one star is because I did think the food and the juices were very good.We had a four person reservation for 145pm on a Sunday and when we arrived it was clear there was nowhere for four people to go. There were two spots at the end of a communal table and 2 spots against a window. However, a lot of people seemed to be done eating or almost done eating- perhaps people just took longer than they expected, not sure. The hostess/server said she'd seat us along the window once the other two people left. Okay great. For some reason two minutes later she decided against that and she forced two extra little stools at the end of the communal table. These seats were basically the same width as the amount of space between the table and the back wall meaning we had to all but crawl over them to get to the two corner seats. This was clearly a spot meant for two(I don't even believe four plates would have fit in the space). This was clearly not ideal but fine since that was the only option.When the group of four next to us left we all just scooted down one spot so that all four of us could actually be at the table and have reasonable table space. With that move there were still a few seats at the table to the right of us and a group of four women at beyond the few empty seats who were clearly getting ready to leave. So there was about to be so much space at this communal table.Our waitress came by a few minutes after we scooted over one seat(so that all four of us were actually seated at the table) and said "I'm sorry but you need to scoot back down because we're about to have a party of five." We said no because it was a ridiculous request and there were seats to the right of us and four women at the other end of the table who could have more easily sat at the end of their end of the table since there was no wall behind them. The party of five wasn't even there yet. A few minutes go by and her superior came over and again told us we needed to move back to being squished up against the wall and coat hooks. We were now more irritated and told her no as well and suggested they make this request to the other group at the other end of the table. They said "no because they're about to leave." Well great that should have been case closed, they're about to leave! But no, even though there would now be 6 open seats at the table(not even using the end of the table) they still were insistent that we squish up against the back wall. The higher up lady even told us we were bringing "bad energy" which was just laughable. I wish I had a photo of the four of us where they initially sat us just to show how ridiculous this was.By the time we left, which was about 15 minutes later, the group of five was seated at the other end of the table with spaces in between us and there was an entire wall of seats by the window open and nobody waiting to be seated.... Still not sure why they were so hell bent on fitting four of us where two people could comfortably fit but it was such a horrendous experience we would never go back.They had zero sense of customer service whether it was preparing for us to arrive by having a spot for four ready to even just asking how our food was, which they never did.Not to mention the entire restaurant was smoky the whole time we were there and the whole space is fairly cramped with only backless stool seating.The atmosphere wasn't an enjoyable one but I could've looked past it had the service been at all a positive experience.
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