Our waiter spilled an entire drink on my husband. - The Aviary Chicago - Kaufe eine Reservierung
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🤮 1/5 - Our waiter spilled an entire drink on my husband.
By 👻 @Bianca C., 02/16/2023 3:00 am
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I don't mean poured a little, I mean the entire drink and dropped the glass on him. They offered to dry clean at our own expense, then send them the bill. They also "made up" for the mistake by giving us popcorn and chips to-go, hmm. After such an egregious mistake one might think they would aim for flawless service after, however, that was not the case for us sadly. For example, on several occasions our waiter would set up for the next course only to come back and remove everything to then return yet again and put the correct utensils out which interrupted our conversation far more than necessary. For a place such as this and what you prepay for the experience including the service, that should come with higher levels of execution than a typical bar. We were so excited to finally try The Aviary after having great experiences at other Alinea group establishments, but this was not it at all.
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