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3 Reviews
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Amazing views of the city from the rooftop patio (limited
Amazing views of the city from the rooftop patio (limited seating for drinks only I believe( and five star food. Service was on the slow side for a small restaurant of this caliber but if your staying at Excelsior Hotel Gallup this is a solid convenient choice.
Be the first to ReplyThe first thing I recognized was the hostess was very nice.
That's a plus for a place like this in Milan (lol). The 2nd thing I noticed was the ambiance. The hotel is sort of flashy, the other people staying at the hotel I noticed were the type you'd find at the four seasons Dubai, high rolling in Macau or partying at the cosmopolitan (do I need to go further?) so the clientele at the rooftop is very similar. The ambiance is very much like being at le chandelier at cosmopolitan in Vegas.Lastly after I waited for a table out in the terrace and was finally seated I noticed the waiter was taking forever to take my order. I got my drinks right away but the drink order was wrong. Didn't mind waiting the olives were very delicious and I had a great view of the piazzale in front of the centrale. When I looked at the menu to be honest although there is gluten free pasta available it didn't feel like I had the choices I wanted that evening to keep my diet in check so I decided to in the politest way leave the restaurant. .....Then the strangest thing happened the men who worked there didn't want me to go and urged I stay and order something. The inside of the bar and lounge was 100% empty and it was a weekday so I understand as it's not like Milan nightlife is that happening these days. And the terrace is narrow so maybe there wasn't as much customers. Culturally, Milanese people are more confrontational and rude without realizing it, but this is a whole nother category of its own, this was very scary for me as a single traveler who was staying at the hotel. I was very much in shock. It was super late and since I didn't want to walk outside where the milano centrale (train station) is as it's the landmark that attracts seedy people, I stayed only bc it was already late and not safe to walk around. But I then didn't enjoy my meal. I never been forced by an restaurant to stay. That is terrible customer service and no shame. I don't know if they asked I stay to prove they had great dinner to offer (it was fine but Not memorable) or bc of pride but I was very shaken up. I know in Italy men tend to be the waitstaff but for a hotel like the they should learn to make guests feel at home. For this alone ill never recommend his hotel nor go near this hotel again. I actually have a travel blog and this is my secret account. Im giving 2 stars for those who may actually like this place... maybe locals will be okay with it too bc again Milan is not known for their customer service (I lived in Liguria and Tuscany and other parts of Italy Throughout my life so I can say this).... But this place is not for me not my friends and family. The view is great and maybe during the daytime for a lite meal it would be more pleasant on the terrace.
Be the first to ReplyLove this rooftop bar! Great people, awesome music and
Love this rooftop bar! Great people, awesome music and vibes! Amazing drinks and food! Recommend it 100% waiter and hostess are very friendly
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