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🤮 1/5 - Absolutely tragedy of a waitress
By 👻 @Sophie F, 08/24/2021 3:00 am
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We had a terrible experience with issue after issue with our waitress. Would not recommend if you expect a mild bit of competence from your waitress.
1. Waitress brought us the wrong order (extra Temaki), despite having explicitly emphasized what we wanted several times
2. She also brought us the wrong nigiri. We asked for two orders of akami nigiri: one seared, one not. She said that akami nigiri cannot be seared so we conceded and ordered akami and chutoro and seared chutoro. She brought us akami and seared akami. We asked her what that was about, she claims its chutoro but it was clearly akami, which we said, and she conceded saying that she had misinformed us, and apologized. We started eating - there are only two orders of tuna nigiri, not the three we ordered but we didn’t push this. Waitress comes back and says her manager says it’s chutoro, it’s just a “different color”. It was clearly akami, they were just trying to upsell us but we had eaten 3/4 of it by then so we could not argue. Ridiculous if they call that chutoro normally!
3. We ask about something a chef is cooking, the waitress says she doesn’t know what it is but will ask the chef and get back to us. She makes no effort to do so, standing around in plain sight. We go over ourselves and ask the chef about what it is, who answers and when we want to order, points at the waitress without saying anything. It was extremely discouraging so we did not order it.
4. Temaki is poorly wrapped and seaweed is not fresh. As we ate the tuna one, the tuna spilled out - due to poor design. We mention this to our waitress, as a complaint, and she says “oh it’s alright don’t worry”, interpreting it as an apology from us messing up the table. This is shockingly hilarious.
5. We want to order more but do not care to suffer through more of this so we have to go find somewhere else to finish out meal
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