Beware of Bill - Strawberry Moon Miami Beach - Kaufe eine Reservierung
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🤢 2/5 - Beware of Bill
By 👻 @PapaiMiamiBeach, 07/17/2022 3:00 am
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The check included a “service tax” of 20% - when businesses opt for this practice, it is implied that the tip is included. However, our server, who did a good job, explained that her tip was not included, as the service tax is split between the house and all the staff. When I answered that this was unusual, especially on a check of close to $600, she offered to call the manager, which I declined. The fact that servers are instructed to tell customers that their service is not recognized by the 20% tax is a bad practice and, as expected, ruined the entire experience. It makes you feel bad for the server and guilty for not adding more gratuity, which clearly is the intent. Greed has limits even in Miami Beach. Customers do not need to be exposed to how badly employees are treated and offered to have the manager come to your table for more discussions. It is just not how people want to close their experience.
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