DO NOT COME HERE- NOT a good steakhouse - STK Steakhouse Midtown NYC New York - Kaufe eine Reservierung
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🤮 1/5 - DO NOT COME HERE- NOT a good steakhouse
By 👻 @Amanda R, 01/16/2024 3:00 am
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Came back here tonight for my five year anniversary and they ruined ANOTHER occasion. DO NOT come here. They are awful and probably the worst steakhouse I have been to. We were seated near the door which, had a firepit that made me (and the woman next to me) think our heads were on fire. I asked to move but they said no and turned off the fire. Also tough, because then it was pretty cold. I ordered the filet 10oz medium and boy did they get it wrong. It came out charred on the outside (and tasted like it) and was medium rare at best on the inside - HOW does that happen. By the time I received my steak, over 20 mins, the sides were lukewarm and my fiancé nearly finished his food. We did not even eat our anniversary dinner together SMH. I packed it up almost immediately because I lost my appetite. Lastly and notably the WORST customer service as far as management.Our waitress was great and felt bad but once we got the bill we noticed they charged us for the filet TWICE. The manager on duty told us that for the kitchen error they took the filet off. Apparently, it's only for the WRONG filet, but since they gave me a new one that I packed, they charged it. How does that rectify my SECOND horrible experience? Why even mentioned you took it off the bill? What were they going to do, charge me for a steak they cooked awfully!? MAKE IT MAKE SENSE. DO NOT COME HERE. The only thing they have going is nice ambiance and tunes while you wait for your food to barely come. And for the record, management who commented that they would be in touch (on Yelps first review) to discuss never even reached out; they do not care. Last year 4/2023 I had a 9:30 reservation for my birthday and didnt get seated until 10:50pm and mediocre food at midnight. It is clear from their generic unapologetic attitude, they do not care.
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