Disappointing mother's day brunch - Skylon London - Kaufe eine Reservierung
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London's Best Restaurants that are most frequently booked by customers of Skylon London
🤢 2/5 - Disappointing mother's day brunch
By 👻 @Michelle G, 03/19/2023 3:00 am
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I don't personally like to write bad reviews however I didnt feel this restaurant warranted a great one. My daughter booked brunch for 11.30 and we arrived waiting outside, what we thought was the entrance. The door remained closed and although plenty of staff saw us standing there(through the clear glass) no one actually came to assist! First fail. At the table we constantly had to raise our voices to say "excuse me!" to get someone's attention to order. The food was overpriced for what it was. The ham and chicken terrine was good but the chicken for mains had no seasoning and was flavourless. It was disappointing to say the least. During our visit there seemed some people that were important enough for the staff to pay attention to and clearly we didn't look or seem important enough. As a paying customer I like to be treated the same as everyone else and I didnt not feel comfortable in the restaurant. At the end, my daughter asked for the service charge to be removed. Quite rightly in my opinion! Having to raise my voice constantly to order is not good service. Staff clearly paying more attention to other guests is also not great service. At this point some staff clearly disapproved standing in a huddle looking over! How very rude! I would definately not eat here again or recommend to anyone. There are plenty of nicer places in the area that would probably be more welcoming, less overpriced with tastier food and with equally nice views. Sadly not a place that I would rate.
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