Uprofessional and rude management!I have a dog that I enjoy - Sipsak New York - Kaufe eine Reservierung
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🤮 1/5 - Uprofessional and rude management!I have a dog that I enjoy
By 👻 @Ali A., 03/03/2023 3:00 am
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Uprofessional and rude management!I have a dog that I enjoy taking to restaurants with me. The first time I brought him to this particular restaurant, nobody said anything, and we had a pleasant lunch. However, the second time I visited, the manager informed me that only service dogs were allowed inside. I acknowledged their policy and left without causing any issues.Last night, I visited the same restaurant again (without my dog) and saw a girl with her dog inside. I called the manager to ask if they had changed their policy regarding dogs, and he told me that dogs were only allowed if they were service dogs. I asked if he had confirmed the other dog's service ID, and he told me that they were not allowed to ask that. This confused me because if they were allowed to ask me if my dog is a service dog, then it only makes sense to check for ID to confirm. It appeared this rule applied to some people but not others. I expressed my concern about this inconsistency and told him that people also could easily be dishonest about their dog's status. Instantly, he became rude and told me that it was my responsibility to be honest about my dog, which felt unfair. Overall, while the food was ok, I was disappointed with the manager's behavior. It seemed as though the restaurant's policies were not consistently applied, and I can see why the establishment has received low reviews.
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