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Santaella San Juan Reviews
Heard about this place on TikTok and decided to try it out
Heard about this place on TikTok and decided to try it out while in Puerto Rico and it did not disappoint. The food was delicious and the service was great. We walked in with no reservation and they sat us within 20 minutes. The restaurant was full o
I would definitely recommend this spot for drinks at the
I would definitely recommend this spot for drinks at the bar! We had 2 rounds of our drinks. Not sure if you need reservations for that but I'd definitely get some because it was hard to reserve. Our reservation was for 10:30! The place was very
0 stars for everything.
Everything from their service to their food was absolutely terrible. I hope they close because the disrespect they gave was unbelievable from the front desk to the owner of the company. Recommend no one come here ever. Even gave attitude online to a
Beautiful restaurant in Puerto Rico, I highly recommend you
Beautiful restaurant in Puerto Rico, I highly recommend you make reservations in advance before coming out as even the bar seats are able to be reserved and if they are full you might not be able to go in or have a very long wait. I ordered a drink,
I booked a reservation early in the morning for 6:45 PM,
I booked a reservation early in the morning for 6:45 PM, but it was cancelled shortly after. Since I was traveling on vacation, I didn't notice the cancellation until later in the day. When my girlfriend called the restaurant to see if there was
What we had was pinchos atun, alcupurrias with crab which
What we had was pinchos atun, alcupurrias with crab which was okay, shrimp boa buns in a homemade bbq sauce which was oustanding. filet mignon with mushroom sauce which was flavorful, balanced seasoning, and cooked propperly. I had the veal cheeks br
No recomendamos este lugar Tenรญamos una mesa de 6 personas.
5 de nosotros recibimos nuestros platos, terminamos de comer y el รบltimo plato aรบn no habรญa llegado. El mesero nos preguntรณ si podรญamos irnos antes de traer la comida restante. Saltรกte este lugar. Recomendarรญa McDonald's antes que este si
Santaella is a classic and it's no wonder why when you
Santaella is a classic and it's no wonder why when you enter and get the chance to dine in. The restaurant was quite full, both with tourists and regulars alike, and we were promptly seated and whisked to a table near the back. Initially, we wer
This place was highly recommended by a couple of people so
This place was highly recommended by a couple of people so my cousin and I decided to go and give it a try since we are visiting from New York City. We were seated by the bar. The bartender took a while to acknowledge us. We were not given a drink me
Delicioso! El ambiente super! Recomiendo los pinchos de
Delicioso! El ambiente super! Recomiendo los pinchos de atun, el pulpo y el bizcocho de postre.
Fantastic lunch
Family of four stopped in for lunch on a Tuesday. We ordered six plates for the table, followed by three desserts. Everything was incredible. Great food, great service.
RUDE STAFF
Decent food and a horrible dining experience! I would never ever go back. You cant have decent food , and terrible and rude service! Never ever again! So many other lovely places to eat in PR with delicious food, and welcoming staff. Dont waste you
Disrespectful Staff and Lackluster Food โ
I usually donโt write reviews, but after seeing how this place replied to other guests, I feel like people should know what to expect. The staff here seems to think sarcasm is a substitute for hospitality. Instead of showing respect or trying to un
Bait and Switch at Santaella: A Disgraceful Experienceโ
We made a confirmed reservation for Santaella through OpenTable for a Sunday evening, fully expecting the celebrated experience of this renowned restaurant. However, upon arrival, we were shocked to discover that the restaurant had been completely re
Spectacular
Spectacular food in a super classy setting ! The chef knows and loves his job and the meal reflects that. The tuna skewers, burrata and peaches salad, the quesadillas, empanadas are all superb beyond words. A must visit !!!
Well worth a visit
Recommended in passing but what a recommendation! Jorge H, our server, was attentive, informative and just truly amazing! Food was fresh, flavorful and reasonably priced. The atmosphere was as good as the food! Tuna lollipops were way beyond as was
Luxurious, leisurely lunch with lasting memories
Stay alert and look for the door or you just might miss this hidden gem in San Juan. After a couple of museums, this was a short walk to a lovely lunch in a dining space with plants and running water. The food is fresh, delicious, and artfully pres
โธป Extremely Disappointing Experience โ Not the Real Santaella Iโve visited Santaella several times in the past and al
Extremely Disappointing Experience โ Not the Real Santaella Iโve visited Santaella several times in the past and always had a great experience. However, this recent visit was a total disappointment. After numerous calls trying to get a reservati
An experience!!
This is not just another restaurant. This is a place where you will have an experience within every bite. The food is so fresh and the quality is so great your taste buds arenโt even use to it. Bold, sharp and exquisite.
My husband and I recently visited PR for the second time
My husband and I recently visited PR for the second time (the first time was back in 2020) and both times we dined at Santaella...and both times were amazing! The drinks are so delicious, and the food is even better. The decor and vibe are super cute
Just like every other review says - YOU SIMPLY MUST HAVE
Just like every other review says - YOU SIMPLY MUST HAVE DINNER HERE IF YOURE COMING TO PR. Such a wonderful experience - amazing food, great service, beautiful vibes, tasty cocktails. 10/10 would recommend.
I recently visited to celebrate my birthday on a Thursday
I recently visited to celebrate my birthday on a Thursday night with a large party, the food left us satisfied (highlight was the fried red snapper with chimichurri sauce) however the experience not so much. I will admit most of the group were a litt
The sea bass was amazing.
Service is always great. The mojitos do the trick. Parking is always a challenge - valet can be a long wait.
We had a nice dinner our with friends there.
The service was great. The cocktails were delicious. The food was good. The place is pricey so be prepared if you visit. Overall we had a good time.
Fab! Great food, amazing drinks, cool ambiance.
The upstairs area Azotea is only open Sundays but it's awesome too. Tuna poke was the best dish... as well as the truffle beef sliders and the wahoo ceviche. Def a must!
Great ambience.
Hidden in la placita. I would go again. Recommend getting a reservation as they don't seem to have room for walk in
Worst restaurant ever with rude and inept customer service.
I cancelled a reservation verbally and spoke to a hostess who confirmed there was no charge. They never cancelled it on their end and they charged me a cancellation fee and then hung up on me when I asked for a refund. The exact words were "take
Really good food.
Severe problem when we can e to dessert and three of the seven desserts on the menu were out. It's 6:45, how are you out of so many desserts? It's about 20 minutes we've ordered the remaining and nothing appears to be coming anytime soon.
Delicious! Lovely ambiance with excellent service, food,
Delicious! Lovely ambiance with excellent service, food, and cocktails. They were able to cater to my kids taste and a tree nut allergy.
Came for a best friend's 30th.
Who hyped this place up and made reservations WEEKS ago. Food and drinks were actually good! The chefs and bartenders know how to do their jobs... but the staff could use a bit more training. The vibe seems to be hire good looking men with one earrin
Everything - food, service and decor were wonderful.
We had a great time.Highly recommend for any occasion.
My bf and I were disappointed at the restaurants ability to
My bf and I were disappointed at the restaurants ability to offer food options. When you come to a fine dining restaurant and you think they know their business in terms of how many are coming and are reserved. But Santaella failed! They were out of
Santaella is a perfect restaurant for a nice dinner with
Santaella is a perfect restaurant for a nice dinner with friends or family. The atmosphere is fun and elegant and can get loud. There is a var area and tables to sit and eat or order drinks. The appetizers are all incredible and delicious; my persona
Amazing! The best meal we had in San Juan.
The waitstaff was friendly and efficient. The cocktails were great. The appetizers were good. My favorite was the croquettes. My son and I both had the filet. Delicious! There was plenty of food. I ended up sharing some of mine with my son. We had d
Amazing place for a nice dinner with friends.
Expensive but treat yourself. Service was great and friendly especially since Puerto Rico just won against Venezuela. Hehe. But amazing food, highly recommend chicken with polenta. Very underrated.
Food and service couldn't have been better.
Carlos was so attentive to our large party and made perfect recommendations. He handled a challenging table like a true pro. Every dish was better than the last. All of us agree that we would definitely go back.
It was amazing, we ate a few items from the appetizer menu,
It was amazing, we ate a few items from the appetizer menu, none of it disappointed. Highly recommend it
Food...service and ambiance. This restaurant has it all .
Food...service and ambiance. This restaurant has it all . Best experience!!!! I can't wait to go back!!! Incredible food!
One of best meals we have had anywhere.
We ordered several tapas which were all fantastic. Also ordered a couple main dishes and dessert, all very good. The service was spot on and the ambiance is great. Also had a nice bar selection. Best meal we had in San Juan and definitely in our top
I dined here last weekend and I really would not recommend
I dined here last weekend and I really would not recommend it. Reservations are hard to come by, but have a $50 cancellation fee FYI. The location was unsuspecting, but easy to find. The actual restaurant was beautiful, with notable greenery towards
Maybe an off day?
This was my second visit to Santaella. I was really impressed on the first visit with the quality of the food. Something was amiss this second visit. Was it an off day? I ordered the Alcapurrias de Cangrejo as an appetizer. The alcapurria was
Fantastic!
One of the best restaurants in San Juan. The food is delicious and the staff is great. I would definitely recommend it!
I brought my wife here for our Valentines date and I was
I brought my wife here for our Valentines date and I was disappointed. First you have to get a reservation before coming in. The ambience was great and perfect for a date. We ordered the chicken fricasee which serves two people which costs $38. The c
Very exclusive restaurant and cocktail bar in San Juan in
Very exclusive restaurant and cocktail bar in San Juan in the heart of La Placita! I came here with my wife and we were actually pretty sad that LA placita is now full of Americans and tourists. We were like - where do all the PR people go? They make
Great food, great atmosphere.
This was among the best food and best cocktails we tried in Puerto Rico.
First time there and very good food and drinks.
The goat cheese quesadilla was very good, my wife loved it! Also had the beef empanadas. The crust on these was thin and cooked perfectly! Definitely will do them again! For an entree, we had the ground beef casserole, very good. But the rice and
Great upscale Puerto Rican inspired meal at the bar
We got a reservation at the bar for two people. We were greeted immediately by the bar tender who provided great recommendations based on what we liked. Had a house old fashioned which was delicious. We also ordered the octopus, tuna skewers, and por
Fantastic
Amazing food, great service, and a wonderful ambience. The tuna sesame appetizer is unreal. All of the fish is super fresh, and they make delicious cocktails (martinis especially). Highly recommend.
Crooks
Upon arrival the environment was nice but loud. Through out our dining the music would go from loud to extra loud. The food was ok. My friends enjoyed their meal. Their were some loud men at another table and we were told they were connected to the o
Such a Treat
Definitely need a reservation for this culinary treat. We had the ceviche, arugula salad and sea bass. Each dish was perfectly prepared and large enough to share. For my wifeโs birthday we had the Baked Alaskan which came out flaming as the waiters
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Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Santaella San Juan at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Santaella San Juan page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* FluffyStar64, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* FluffyStar64 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to FluffyStar64 for any questions Peter may have as FluffyStar64 user fills the bid.
3.) Finding the Reservation
* FluffyStar64 now uses their connections at Santaella San Juan to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If FluffyStar64 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, FluffyStar64 receives the $200 reward which is credited to FluffyStar64's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Santaella San Juan!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
