Rude manager (Justine) and staff - Russ & Daughters Brooklyn - Kaufe eine Reservierung
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🤮 1/5 - Rude manager (Justine) and staff
By 👻 @Nicole L, 05/18/2020 3:00 am
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After spending $250 on food to go - I asked for napkins for my kids. An employee gave me two napkins in which I explained I had children- exasperated, she told me I could go to the bathroom for more. I told her I had bought food only moments ago and she went to Justine her manager (for verification I suppose) who gave me more napkins but informed me that they weren't a restaurant - also in a rude tone. Justine also threw in that they were risking their lives during the pandemic to feed my family. After being mocked and jeered at, I walked out and my white wife went in to figure out what was up. Well, somehow Justine gave HER an apology for the incident involving ME. She apologized to the person who she didn't treat poorly bc she then believed that I, a black woman, actually patronized R&D regularly? Right. I've never been treated like that by anyone there before and generally love the staff but today left me completely disgusted.
Russ & Daughter's I WOULD LIKE A RESPONSE. We're all stretched thin; it's a pandemic. But to be treated callously in the name of the pandemic, napkins?! (or whatever else) is unacceptable.
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