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San Francisco's Best Restaurants that are most frequently booked by customers of Routier San Francisco
🤮 1/5 - Terrible experience at Routier
By 👻 @Pippa G, 05/18/2023 3:00 am
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Will not recommend Routier. We dined there tonight. In our party was a restauranteur with decades of experience in the food business. She was served scallops that had an ammonia smell to them. Everyone at the table agreed about the ammonia smell. When she told the waitperson she could not eat the scallops the waitperson argued back denying there was a problem. The chef was consulted and he argued back saying the seafood was fresh. The manager treated us the same way over some bad scallops. They refused to acknowledge that it was even possible for there to be a bad piece of seafood. They charged us for the dish even though not a single bite was taken. There was no apology. I’ve never in my life had such a troubling interaction at a restaurant. We deserved far better treatment. And btw the FDA says the following about seafood that smells like ammonia: “Uncooked spoiled seafood can have … ammonia odors. These odors become stronger after cooking. … If you smell either a fleeting or persistent ammonia odor in cooked seafood, do not eat it.” Shame on you Routier.
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