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😍 5/5 - When you want to feel like a celebrity….
By 👻 @Ryan McDonnell, 11/08/2021 3:00 am
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Upon walking up the immaculate entrance of the Beverly Hills Hotel I had a good idea what to expect but those expectations were far exceeded after lunch.
Obviously the food is prepared incredibly well but it’s the details that set this experience beyond anywhere else I have been too.
I work in the industry (specifically hotels) here in Boston, so I pride myself on exceptional service. Alex my server was incredibly gracious and attentive. I left that day with a renewed sense hospitality.
From the drinks to start and ordering Pellegríno offering if I had a lemon/lime preference is next level anticipatory.
The steak tartare is beautifully prepared with the toast points to accompany the dish and neatly placed in a neatly folded napkin. They don’t miss an opportunity.
Was not expecting the tuna tartare compliments of the chef, my sincerest thanks to Chef. Probably the best tuna tartare on the west coast.
However the exclamation point on the afternoon was when the after lunch cappuccino came out and not only were the sugars neatly arranged. The polished spoon or even the rock candy stirrer. It was the logo of the hotel I worked (at the time) pressed into the foam made me feel so incredibly special and one of kind.
The staff look at all the details in everything wether obvious or beyond and ensure no opportunity to go above and beyond is missed. Alex was an MVP that afternoon. My only regret was not being able to enjoy the dessert I ordered as I had given to a less than fortunate (on my way back to my hotel) individual to treat himself. However this is just another reason to go back and I look forward to dining there again on my next trip to LA.
To everyone at the Polo Lounge, Beverly Hills Hotel thank you very much for making this trip so memorable.
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