I never write reviews, but the poor service compelled me. - PILOT Brooklyn - Kaufe eine Reservierung
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🤮 1/5 - I never write reviews, but the poor service compelled me.
By 👻 @Christian F., 09/03/2023 3:00 am
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I had a reservation with my bf at the oyster bar today and was quickly seated by the host. The waitress fulfilled our drink orders, but we were still looking over the menu so we asked for more time. She came back again, but it was too soon so we again asked for a few more minutes. Overall, we didn't take long and were ready to order, but the waitress ignored my attempts at trying to get her attention and continued to wait at other tables. We waited for a long time and then she just left the boat! We had NO ONE waiting on us. She did not attempt to coordinate with any of the staff and gave us a big f*ck you for not ordering fast enough to her liking before she went on break. So we just sat there for quite some time until I had to ask the man behind the oyster bar who was coordinating the food service. Whoever he was, he was great! I felt bad because I overheard him talking to another patron about how the oyster shucker had left with no replacement, so he had to do it himself. He was forced to be in charge of managing the food service from the kitchen, shucking oysters, AND having to take our food order. By the time we had to ask for the check, it was another fiasco just trying to get someone to wait on us. Extremely disappointing experience. Whoever the waitress was should not be working in hospitality. She was blatantly disrespectful.
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