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Phil & Derek's Restaurant Houston Reviews from The Last Year
Nice cozy place to get out and hear some good music on a
Nice cozy place to get out and hear some good music on a Friday night. Dress up or dress down ( just look cute) , meet some new and old friends. Service was good, drinks are basic, food is nice. They have live music and weekend brunch. Sit inside or outside on the patio , it's comfortable and entertaining in either area. They offer valet parking or you can easily find a spot on the street. Expect a nice mature crowd, good vibes and good music
Food was great! just disappointed it's not an open menu.
They only have certain entrees during certain hours
Disappointing.
...traveled 43 miles and the restaurant is close on a Thursday evening. Just another flop - in H-town.
Schemers & Scammers ! I've never eaten at Phil and Derek's
Schemers & Scammers ! I've never eaten at Phil and Derek's and nor do I ever plan to, but on 3/23/24 Saturday my lil sister used my card to order a to go order via the website that was linked to toast. We go to pick up the order and the young lady said they had none of the things we ordered online and the order would cancel pending charge would be credited back to the account. A few days later the pending charge was actually taken out. I called Phil and Derek's spoke with manager Eric and he said it was Toast responsibility to give me a refund. Contact Toast and they said the money goes to the restaurant. I contact Eric the manager he requested for me to contact Mary Allen with screenshots I sent it last week I'm still pending a refund a month later ! I HATE to say this but it must be said if this were a white owned business I would've gotten my refund immediately with an apology. This is why i absolutely loathe black owned businesses! A lack of accountability, no professionalism, and customer service!
Once again I decided to celebrate my birthday at Phil and
Once again I decided to celebrate my birthday at Phil and Derek's. While the reservation system is better, they still lack basic customer service skills. The waitress (I think Cassidy) was lack luster and slow. It wasn't that busy (2p reservation) but everything was slow. We finally got the hostess to put in our drink order. The food was just ok after having to have it sent back. Dj was pretty good. It's unfortunate because I really hoped for an improved experience.
Food was below average; Styrofoam cup used for gumbo even
Food was below average; Styrofoam cup used for gumbo even though we dined there--did they think we were going take the bowl?; chunked chicken same for nachos and gumbo. :( Drinks are small so only go during Happy Hour! Had to ask for napkins. Service was super slow...not a good place for lunch. No special menu for Black Restaurant week. Ambiance is meh...no hostess at door to greet us.
Visit March 1,2024- Friend from the east coast stopped in
Visit March 1,2024- Friend from the east coast stopped in Houston with an 8 hour layover on her way to Australia. Wanted to have her experience some local black owned restaurant flair. Unfortunately I haven't stayed in the know and haven't been to Phil & Derek's in three years. The atmosphere is dark, walls and ceiling. The music was so loud at 11am that conversation was difficult. Service was friendly, considering we were the first patrons we got plenty of attention. We both ordered the chicken and waffles. They were the worst either of us had ever had. The waffle was so dense it was as though extra flour had been poured into the batter and the chicken had no seasoning. As I stated, I'd been to P&Ds before and had had great food and experience, so this visit was surprising and left me apologizing to my friend for making a poor choice. I did not know about the change in management when I chose them and can only guess this was the reason for the change in food preparation. Could it have been an off day, possibly. Would I recommend them, unfortunately not.
Service was horrible and waitress never came back after
Service was horrible and waitress never came back after taking order! She didn't deserve a tip! Never going back!
Really nice spot, live music was great.
Food was good no complaints there, server was attentive & pleasant. Good date night option.
Definitely, a must if you're in Houston.
Good food and a really cool vibe. I recommend the fried lobster tails.
Grown up! Great drinks, food is delicious, live band on
Grown up! Great drinks, food is delicious, live band on one side DJ on other side. Perfect place if you enjoy music and wan to go out to have a good time!!
Had reservations for 8 pm for date night/Valentines which
Had reservations for 8 pm for date night/Valentines which was scheduled on OpenTable .15 or so minutes prior to the reservation we received notification that the host canceled the reservation. Mind you we were literally 8 miles (or less) away from the place when notification came through . As soon as we arrived, we informed host that we received notification that that reservation was canceled. Host (older black heavy set gentleman with glasses) stated he couldn't find the reservation after we showed him what was sent. So this started the night off on the wrong foot. How does a reservation mysteriously get canceled?? Host gave some off the top of the head excuse. Host offered to sit us at a small table right by the door (that you couldn't see the stage ) after I'm sure he saw the angry look on my face. Host then moved us to another table which was better . Server did take a while to even acknowledge us. Menu is on QR. Drinks were good and strong. (Just needed one) Food was just ok. Live performer was good (Mr. Houston). Overall ok experience. Please get better with reservations system.
We enjoyed the entertainment and the food was good.
The oxtails and rice was over the top!
I recently visited this restaurant in downtown Houston.
It was my first time going. So I give my honest transparent review. Pro 1. I was seated with no issues PRO.. Live music was awesome..!!! Con 2. A server came by about 8 minutes after I was seated Pro 3. He took drink order, but it took over 15 minutes for drinks to be served Con 4. Took food order and it took about hour for to arrive. The food I would give 3 1/2 stars CON 5. Server was slow and smelled like marijuana CON 6. Server somehow lost / stole my credit card that I had to cancel on the spot CON 7. MANAGER did seem to bothered that the sever wasn't urgently searching my card. It was like he was in on it.
I had the pleasure of going to this restaurant bar on
I had the pleasure of going to this restaurant bar on yesterday Not pleased with the services We were seated cordially but once seated being my first time there they provided no introduction as to how services or how to order from the menu. As time went on we were provided water but some of our party arrived late and they didn't get water served or any idea on how to order from the menu. I received my order about an hour and a half after ordering because they sent my order to another person, never received an explanation as to why and no apology for the delay. All in all food was good. As we are about to pay they lumped all orders on one ticket and we had to calculate what we owed individually again no one told us or asked how we are paying with a party of about 15 people. Again no introduction to there restaurant on how things are expected to flow. Just be ware that the service is not up to par Disgruntled customer
This place is an entertainment hub with very good food.
It has an interesting set up with the business split into two concepts. Phil and Derek has separate entrances one for the restaurant another for the lounge next door. My last visit was for a birthday party with 17 participants. The staff and management were excellent with handling our seating showing flexibility with our group bringing in cake and decorations. Everyone ordered from the menu and the food arrived in an expected timeframe and it was very good. I had Red Fish with red beans and rice. The fish was excellent but the beans and rice could have had more flavor for my taste. They had live entertainment which was a treat, excellent music in a relaxed environment. My most recent visit was my second and have not been disappointed and don't expect to be.
I went to Phil and Derek restaurant on Wednesday Night.
As soon as I arrived, I was hit up with a $ 10.00 fee to park my car. My wife and I ordered dinner. The food was okay. It was very greasy. The service was NOT professional. I was automatically charged 20% tip to the bill. WHY?? I will not go back to Phil & Derek's Restautant again ! Lloyd & Arlene Brown
The service, food and environment was outstanding! My
The service, food and environment was outstanding! My family and I went together and listened to music, ate, and danced! The staff were friendly and warm. The environment was beautiful with the walls adorned with pictures of Prince, Michaels Jackson and others. Next door that had live music and my husband and I will plan again!!!!!
Houston's Best Restaurants that are most frequently booked by customers of Phil & Derek's Restaurant Houston
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Working on your bid?
By 👻 @DemurePain59, 10/01/2021 4:24 pm
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Newbie here. Was just curious what it means when it says that someone is working on your bid?
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Answer from 👻 @EvocativeFold67 (10/02/2021 7:37 pm)
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:50 am)
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When it says working on bid, it means there are people looking to fill it.
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