Born and raised in NYC, never had a more terrible experience in my life. - Peter Luger Steak House Great Neck - Kaufe eine Reservierung
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🤮 1/5 - Born and raised in NYC, never had a more terrible experience in my life.
By 👻 @Ed W., 12/18/2021 3:00 am
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Im going to keep it as real as possible with yall and I dont go out and eat much but when I do, I like to splurge. I heard Peter Luger's was ok, I heard they were great, so we went out for my boy's dinner because I like to decide for myself.
I do not post because I feel like it doesnt matter but for those of you really reading these posts; let me tell you a story, first time dining here, last time 100% because I really feel violated especially being born and raised in NYC.
Booked a table for 5 at 8:45pm for a friend's birthday.
When we arrived, 10 mins earlier just in case, we were told that there was two tables ahead of us.
25 minutes passed, still two tables ahead of us while new parties entered and received tables before we did.
It is 9:15, still two tables ahead of us, more people came asking for tables and receiving wait times.
It is 9:30, patrons that were walk ins already were sat.
Almost closing soon, we finally received an attitude from the host who looks like Ken Griffin from Citadel who finally tells us our table is almost ready.
Seated at 9:40, our waiter was pleasant and apologized for the host because even he knew we were waiting for over an hour.
The host is walking around greeting other tables while he ignored us.
When we finished dinner, as were leaving to no good byes and thank yous but instead looked at crazy, maybe because were wearing masks?
BTW, did I mention we were asian? I know i know, it might not be that, but being the only asians there and the way were treated, can you blame us? It is NYC.
We did tip appropriately, 20%, because it is not the servers fault that host and the manager treated us differently from everyone else, the actual service was great, steak cooked properly, sides were cold; way over-rated for the price. I have never been so violated from an establishment in my life, I was so tight that I couldn't even enjoy my food.
If you are concerned about Covid and guidelines, DO NOT GO HERE. No one in here wears masks, no pass needed, and its elbow to elbow full. I literally felt people breathing on me where I had to wait outside for a bit. (Im Neutral)
They are a more expensive Ruth Chris, but Ruth is much better. Just go to Keen's or even Texas Roadhouse, at least I've never had a terrible experience there. Overall garbage.
TLDR;
1. The actual service was good.
2. The host and manager are terrible, disrespectful, and very unprofessional. Drinking behind the bar, ignoring customers, and just pleasing friends instead of focusing on business.
3. No masks/vaccine card needed for those of you were did not get vaccinated.
4. Steak was good, sides were decent, over-rated, go to Keen's in the city instead, their mutton chop is to die for.
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