Awful service with so so food - Palm Beach Seafood Singapore - Kaufe eine Reservierung
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Singapore's Best Restaurants that are most frequently booked by customers of Palm Beach Seafood Singapore
🤮 1/5 - Awful service with so so food
By 👻 @Marga A, 05/29/2022 3:00 am
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I decided to bring my family to Palm Beach during their holiday in Singapore rather than our usual place to give it a try. At first, I request a table with a nice view of Marina Bay and was just bluntly rejected and said no more available seats. When we arrived for our reservations, there were a lot of seats outdoors that were given to walk-in guests. We were not escorted to our table and we waited for 15 minutes and nobody gave us the menu. We were waiting there for nothing until I got frustrated and asked for a menu myself. For a party of 6, we were given one menu to share with ourselves. When I was ordering our food, the server who took our order was very pushy in terms of upselling the size of the food items I was ordering. She said that a small portion will not be enough for our group which ended up us not being able to finish the food that we ordered. When I was ordering a glass of water for the entire table she said your restaurant only serves still water which I am fine. When we asked for a refill, the other server said is regular water fine? I was shocked. And the server mentioned that 1.4 kg crab is only available that evening just to hear that other tables were offered smaller ones.. For a restaurant that charges a premium, the experience was not worth remembering. Service should be improved! Diners would expect better service from a place that charges a premium price. I would definitely suggest going to other places that will get your money's worth.
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