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π 3/5 - I've been wanting to try Osteria Giulia ever since they
By π» @Alexus T., 01/16/2024 3:00 am
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I've been wanting to try Osteria Giulia ever since they opened, even before they got their Michelin star. I finally got a reservation to come here for my birthday dinner and I was disappointed. TLDR: the service was bad and the food lacks depth and refinement and therefore isn't worth the money - it does not compare to other Michelin restaurants I've been to. ~ I've worked in restaurants and also have my fair share of experience dining at high-quality restaurants around the world. I'm more than happy to pay lots for good food, but in my opinion this was just pretentious and not worth it. I wish I'd chosen a different restaurant for my birthday, especially given the bad service... The first thing I noticed when me & my boyfriend walked in was the not so friendly greeting by the hostess. I don't know what it was but the interaction with her was very underwhelming and gave me a bad first impression of the restaurant. she asked us if we wanted to do coat check when we were already at the table - it was a bit crowded and weird that she didn't ask us when we were at the front. Also no birthday greeting (from anyone throughout the whole night) but it was noted on the reservation. Just acknowledging these small details makes a huge difference to the overall experience! But also as a restaurant with a Michelin star, their standards should be a lot more refined with how they treat their guests. The waitress did not come by for a while after we sat, and when she did she also lacked any warmth or friendliness in greeting us, asking us how we were doing, if we've dined here before or offering to walk us through the menu - she did not let us know about the specials they had that evening, and I know this because I heard another server telling his table when we were already halfway through our meal. This waitress was very standoffish and did the bare minimum. She literally took our orders, and besides me asking what she'd recommend as an appetizer, that's the extent of the interaction we had with her. For this calibre of a restaurant she needs to be doing much more in terms of friendliness, making us feel welcome, and showing passion for the food they serve !! The rest of the staff who walked our food out to the table did a good job of explaining all the components of the dishes. I'm mostly just very disappointed with the waitress. The food we had: * foccacia - this was good. I love all things with cheese, but a little more salt would have made the flavour even better. * calamari - this was decent but didn't feel refined based on my expectations for this place * my bf had the vongole - he liked how it had lots of flavour * lobster ravioli - also lots of flavour and I liked the corn and ricotta but again was missing that refinement I was expecting. it wasn't bad either but it's just not a dish I'm obsessed with or would come back for Overall the flavours didn't feel balanced. Food was not bad but not up to my expectations. To be fair, I just came from having meals at some outstanding restaurants in New York and Miami so my expectations are high, but at the same time if you have a Michelin star you need to do better. If I'm thinking of Italian restaurants to dine in Toronto, this would not be the first that comes to mind and I wouldn't recommend based on my experience. I could have chosen a different restaurant for my birthday, potentially spent way less, and been way more satisfied. because of the disappointment, we decided not to get dessert. when my boyfriend asked to get his wallet from his jacket in coat check, the waitress brought mine as well as if we were being rushed to leave. not a pleasant experience. on a positive note, I loved the beautiful interior! I feel bad saying all the criticism because I'm sure the kitchen does put a lot of effort into their work and I really wanted to like this place but my experience was underwhelming and the food unfortunately wasn't amazing enough to make up for the bad service.
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