This is a hard one to write because I really wanted to - NoMad Las Vegas - Trade Reservierungs
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🤢 2/5 - This is a hard one to write because I really wanted to
By 👻 @Marie G., 12/24/2022 3:00 am
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This is a hard one to write because I really wanted to like the place. Before you read this review on the nomad know that after my lackluster to terrible stay I moved to the Cosmo- one lamp light was out and repair in under 30 min- they always had someone pick up the phone AND they even emailed me apologizing for a lamp that day which was crazy after my Nomad experience below lolPro: my dog liked the big red dog bed, they give fridges by request but check that the outlets work. Cons: bad water pressure- when you make it hot it weakens- I realized later some Vegas hotels do this to save money, broken rooms given to guests, phones don't work and don't get fixed (safety issue). Front desk doesn't pick up phone (even in non-peak hours) Upon check in, my room phone didn't work. They also wouldn't pick up the outline line. I tried to be chill since the lobby was busy but I couldn't request my luggage which included my dog crate. Waiting and waiting...the calls would route to park mgm. I got my fridge delivered for some yogurt and money saving items like cold brew. After hours, I noticed It never got fully cold- I had to call multiple times to ask the correct setting it should be at...front desk didn't didn't know but called housekeeping...remember they also don't pick up so it takes 5 calls or a person from park mgm to teach them. It never worked. Next day I was told it was the desk outlet was too weak (oh wait, I went to charge my phone...it was broken)First of all- the manager literally moved me to a suite because they couldn't guarantee fixing the phone in my room not to mention the broken outlet where my fridge was plugged so all my food went bad or the mediocre shower BUT They checked someone else into the bad room later that same day. That should tell you something about the Nomad. The bar also sadly sucked but that is another reviewBefore someone says- maybe they fixed it, I was literally told they couldn't guarantee it that on my second night...manager only moved me because the shower guy let it slip to me that they phone guy was on property (he leaves at 5pm) at 8am and he still didn't fix my phone at 11am. I also know they gave someone the broken roombecause I left a cord in room 3144 since I had 15 minutes to move and accidentally left it. I talked to 2 separate front desk people who were suppose to look into it my missing item. Surprise, noone ever called me back about it. Even with the room comps they gave me + good credit of $100, I just got exhausted with the multiple issues. My visiting gf had issues with the WI-FI not working in the new suite. Even checking out was an issue getting a bellman because front desk wouldn't pick up from a working phone...I had to try from my cell.Also- I spoke to a couple workers (the place has nice workers) and asked if they were understaffed- they said nope- they also had complained to management about front desk not picking up. Btw, they don't allow their doormen and other staff to wear name tags (but I always ask) because they say it's more "high end" which feels like BS since I've stayed at many 5 star places. At the end of my bad trip, my local friend said it was because they didn't want guests to know names for complaints lol
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