Poor Service Outweighed the Excellent Food - Nobu Downtown New York - Kaufe eine Reservierung
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🤮 1/5 - Poor Service Outweighed the Excellent Food
By 👻 @Emily, 04/02/2022 3:00 am
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My boyfriend and I have been to Nobu several times in midtown for business dinners and have always loved the food and enjoyed the experience. For a special birthday dinner we opted to try the downtown location, which we hoped would have a more fun, less corporate vibe. We have never experienced such terrible service and the lack of attentiveness completely ruined the experience. Having been the one to choose the restaurant, I was mortified by the level of service. We had been seated for more than 20 minutes before we were able to successfully flag down a passing server to take our drink orders. 10 minutes later our drinks arrived, but the server left so quickly after setting them down that we weren't able to put in a food order. After another 10 minutes (40 minutes after first sitting down) I actually got up and walked over to the hostess stand to ask who our server was, as it wasn't clear and no one had approached our table to assist without being waved down. The hostess was able to find our waiter and from then on the service was passable, but never great. Fortunately my boyfriend was good humored about the "McDonalds-level Service", as he called it, but I was humiliated for my choice of a "special" birthday venue.
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