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Mizu Charlotte Reviews from The Last Year
I am going to start off by saying this is a beautiful
I am going to start off by saying this is a beautiful restaurant. The style/decor and lay out is perfection from the hotel lobby and throughout the hotel. The sunset from this rooftop is also quite spectacular. Service: The hostess needs training. She provided a deadpan stare upon our entry with no greeting, simply "do you have a reservation"...I said "Hello" twice before she finally provided a proper greeting. Not a great start. Our waitress was very friendly and informative. I think they may have been short staffed because it took a long time for her to get back to us a few times for which she was apologetic. Food: I was unable to enjoy quite a few items on the menu because anything fried is fried in the same oil in which a popular allergen is cooked in...Shrimp. There's no reason why reused oil contains contents of popular allergens like pork or any type of shellfish. It was quite disappointing. I could not get fried red snapper or the potatoes or sweet potatoes in my roll...it was very limiting. But I'm grateful that I was informed because I did not carry my pen that evening so....that would've been disastrous Cleanliness: Tables weren't being cleared off and cleaned properly and we had to watch our waitress wipe contents off the table with her bare hand for us to sit. My biggest ick was when I went to the restroom and a waitress flushed the toilet, exited the stall and walked right outside the restroom without washing her hands. I was frozen in pure shock. Not a drop of water or soap. The thought of her touching eating utensils, cups, plates, tabletops, cards, receipts just made me nauseous. That behavior is 1000% unacceptable and quite frankly gross. I wish I had followed her to put in a complaint but I did not come to ensure health code protocol. I told my friend what happened and we left. I'm sad it ended this way and would've loved to return but with limited menu options due to a shellfish allergy and employees not washing their hands after using the restroom...I would not recommend.
I recently had the pleasure of dining at Mizu for a second
I recently had the pleasure of dining at Mizu for a second time, and I must say, just as much as I was impressed the first time, the second time was amazing! My girl friend was visiting from out of town, so I decided to make reservations here for us. Let me tell you, she was in awe the moment she walked in, and trust me, she has amazing taste. The ambiance is stunning; the lighting, decor, and overall atmosphere were incredibly romantic and alluring. It was the perfect setting for a nice dinner with my friend or a date night. We decided to order: Tuna Crunch Nigiri (Yellowtail) Maguro Heat Bisol "Jeio" Prosecco Hype Beast When it came to the food, I have to say, it was simply amazing. The flavors were perfectly balanced and the presentation was stunning. The Nigiri was divine - I could have just those as meal. We both agreed that our dishes were absolutely delicious! Aside from the food and ambiance, the service at Mizu was excellent. Our server was knowledgeable and attentive while still giving us enough space to enjoy our meal and conversation. Overall, I couldn't have asked for a better dining experience. Mizu truly exceeded my expectations and I would highly recommend it to anyone looking for a romantic and delicious meal.
My second time visiting this hotel and restaurant and it
My second time visiting this hotel and restaurant and it was so good! I already had dinner so I just came here because I had a sweet tooth. Last time I came they had a really good ginger snap crème brûlée so I knew they would have good desserts. We sat at the bar since we weren't planning on having a big meal and the bartender was so awesome (wish I would have caught good name). He made me prob the best lemon drop martini I've ever had and my hub had a French connection and he too, said it was the best he's had and this same bartender is the reason he keeps coming back to this hotel. I can second that! I ordered the chocolate tahini cake but it was close between that and the matcha dome cuz I love love matcha. But the ginger cake scared me cuz it can either be good or really bad. But y'all this tahini cake was one of the best desserts I have ever had. The cake itself was sweet and decadent, perfect amount of chocolate for a chocolate lover like me. The white chocolate sesame crumble was surprisingly not sweet but it added the perfect texture and balanced out the sweetness of the cake and the black sesame ice cream just tied it all together. It was amazing. Please go try it because I'm not sure how long until they change their menu again. Hubby had a lobster tail and he said it was delicious. They chop it up so it's easier to eat and it was very flavorful. We loved our returning experience here especially with the sweet staff and clean and elegant establishment. I wouldn't mind being a returning customer every time I visit charlotte especially if their menu changes every time. It'll be nice to review different items! Definitely a 10/10 experience
First of all, their steak is the whole reason we came to
First of all, their steak is the whole reason we came to Charlotte in the first place. Incredible sear, not as tender as it could've been to be "wagyu filet" but still amazing nonetheless. The only thing that I don't like is when I requested sweet wine I got the most bitter and nasty things ever. Granted I know nothing about wine and they did an incredible job with everything else. I don't even know if there is such thing as a wine that is on the sweeter side to be honest because I haven't been to a restaurant yet that's gotten it right. I didn't eat on the rooftop just had room service delivered but when I did go up there it was an incredible looking place with nice lighting and a great vibe. Lovely place all in all, just doesn't seem to know the wine that well.
Horrible service.
We didn't see our waitress after we placed our order. She ignored us, we ran out of water, and she didn't come to our table until she gave us the check. NOTE: We declined the offer, but the manager took care of us most of the night and offered free dessert for the bad service.
The 5 course tasting menu was everything a girl could ask
The 5 course tasting menu was everything a girl could ask for in her special day. The staff chef's and bakers served all of the food and described each course with amazing details. The views from the patio and the kitchen are to die for. We will definitely be back.
Great place for delicious sushi and drinks! The rooftop is
Great place for delicious sushi and drinks! The rooftop is also beautiful as well. The dishes are a little on the pricey side but worth it!
We went to a few rooftop bars in SouthPark yesterday just
We went to a few rooftop bars in SouthPark yesterday just to check out the ambience. Mizu by far deserves a five star plus review! The restaurant and rooftop is absolutely gorgeous, and from the instant we walked in the door we had the best service you could possibly ask for in hospitality. They were very kind and welcoming even though we were dressed more casual than the rest of the clientele. We also only ordered two small appetizers because we were just checking out the restaurant, and the server was very pleasant and attentive. We became chilly out on the roof as the sun left the horizon, and they were very accommodating and kind moving us to a table indoors. The duck and eggplant appetizer that we ordered were absolutely gourmet delicious! Everything from the wonderful ambience, gorgeous restaurant, impeccable service, and five-star chef cuisine make Mizu a wonderful restaurant that I will definitely like to visit dressed up nice for a more lavish date evening.
My family and I really enjoyed the food and rooftop views
My family and I really enjoyed the food and rooftop views of Mizu. We really enjoy the brunch options with the yummy Japanese pancakes.
My lady brought home their new Happy Hour food menu so we
My lady brought home their new Happy Hour food menu so we decided to give them a try. There are not a lot of after 10pm options in the Southpark area, a definitely no sushi options, so Mizu could be on to something here. And from our visit last night, I would say they are well on their way to establishing themselves as a new, go to late happy hour spot on weekdays and weekends. First, a couple of things to note. This restaurant is located at the top of the Hyatt, so you will need to park in the adjacent parking garage as they are very few on street parking spots available. When you enter the hotel, you can head to the back of the lobby where you will find a bank of elevators that will take you up to the ninth floor. Immediately upon exiting the elevator, and entering the restaurant, you will see the bar to the right, which is the only place the happy hour menu is offered. The bar has approximately 10 to 12 seats and then a couple of high tables and a living room-like lounge set up. There were two bartenders working last night, and a couple of seats available at the bar, so we sat there. Service was good and attentive. We ordered the shrimp, crunchy roll, the tuna, crunchy roll, the pork belly buns, and the firecracker shrimp. all four dishes were excellent. I would probably rate the firecracker shrimp number one, and then both of the rolls two and three with the buns coming in fourth. The sushi was fresh, sizable in portion, and for less than $10, definitely a value in the Southpark area. The only catch to the happy hour scene, and it's not just Mizu, is the fact that they cannot offer happy hour drink specials to accompany the food specials. Both of our drinks ended up costing several dollars more than any of the individual entrées, which is kind of a bummer when you are specifically targeting something in the happy hour price range. That being said, I definitely think this is going to be a heavily frequented happy hour once word gets out. The restaurant has a great view, although we were unable to enjoy it last night due to the rain and fog. But will definitely be back soon to try out the dinner menu.
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What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 🦩 @FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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Answer from 🥷🏻 @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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