Absolutely horrific customer service - Mitoushi Brooklyn - Kaufe eine Reservierung
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Brooklyn's Best Restaurants that are most frequently booked by customers of Mitoushi Brooklyn
🤮 1/5 - Absolutely horrific customer service
By 👻 @Livestotravel3653, 07/30/2017 3:00 am
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Manager is the worst! My teenagers love this place and eat there all the time. Tonight they ordered and brought the food home. My daughter confirmed that the woman who took the order understood and had her read it back. All good- that is, until they came home and most of the order was wrong. Called up and spoke to her. Then the manager who kept saying he couldn't hear me. The restaurant was loud -- he said it was loud on my end. I kept explaining my house was quiet which it was- no little ones just 3 teens and 2 adults. He yelled that we couldn't prove they made any mistakes and wouldn't give any credit. He refused to give us his name. I'm a professional and spoke nicely and was stunned by this. My husband and 2 kids are heading back there despite us living a distance quite honestly just on principle at this point despite it being so late. I'm certain he will recognize them as they are regulars-- or should I say WERE because with this lack of customer service I will no longer allow them to eat there!
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