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Mattucci's Willow Cafe Mount Carmel Yelp Reviews
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27 Reviews
0 Replys |
The food and service was good.
The pricing was a little high for a small town. Some things didn't make sense to me but the server was explaining to us but pasta is pasta in my book. They have done some remodeling since my last time there and it was nice, I was reading some reviews for this establishment and it was mentioned about the language from patrons at the bar and now I understand, while we were dining the bar was busy and not loud or any foul language!
Be the first to ReplyIf you get your food might be good.
Bar is full of foul mouthed drunk patrons. Definitely not the family local place anymore!!
Be the first to ReplyThis place is not the same as it use to be.
Your bill is always more than what it should be, and the service is not the greatest. I have seen the bartender eat leftover pasta off of patrons plates when they were finished. Do not recommend. This place use to be great years ago. What happened?
Be the first to ReplyFriendly staff, food was wonder.
The temporary space was open and had a fresh feel. My father in law is in a wheel chair and they opened up the front area to allow him to use the ramp entrance. The waitress walked us in and out to our car to be sure we were ok. Would absolutely go there again.
Be the first to ReplyFood did not seem to be homemade.
Mediocre at best. Took a food box home and it eventually went into the garbage can. Then, we tried to use a restaurant.com coupon that we bought to cover part of the meal to be used specifically for this restaurant. On the coupon it states that the coupon DOES NOT EXPIRE. Low and behold, they would NOT ACCEPT it towards our payment. Shame on this establishment. To make things worse, I have bought and am in possession of 3 coupons that were not to expire! $10 off a minim purchase of $20. THEY WILL NOT EVER SEE ME AGAIN, EVER!
Be the first to ReplyThis is the first time I felt a need to do a bad review
This is the first time I felt a need to do a bad review This was the worst experience we've EVER had. The new Investor actually insulted me repeatedly when we just mentioned it wasn't so good. This was actually worse than the bad meal. We never asked for a discount, or even sent food back. But she treated us with such disrespect, raised her voice and threw her hand up when we approached her tossing out slip in the trash. Read on to hear more of our experience: At first glance, Mattucci's looks like it's moving forward. But todays dining experience with them tells me differently. My husband and I took our daughter, son-in-law, and 4 year old son for an anniversary celebration 6:30 pm reservation. Only 2 other already served tables were there when we arrived. Other tables came and went after we walked in. First server was a bartender, new to the restaurant, struggled, but did ok for first drink. 1 hour later took our order for apps. They actually were good. We had to ask her to take order for Main dish, someone else came 10 minutes later( investors daughter I heard) to take that order came out 2 different times to confirm, she could read her own writing she said. All meals were wrong. My scallops were not included with my scallops Caesar salad, along with me eating alone long before other meals came. The steak one ordered blackened, med rare came cooked not blackened, and med Well. Catfish and clams were burnt. I never saw burnt clams in any bad restaurant, it was to be over linguini. The pasta came out separately with red sauce. Daughters salad was to have dressing on side, came drenched with dressing. We were so saddened by this. Never go back, So upset, we never took pics. We're there 2 1/2 hrs $ 277.00 before tip
Be the first to ReplyAmbiance: noisy.
Staff stressed. Service: waitress doesnt know menu well. Food orders missed. Have come here when in town. Came regulatly when lived in area Can no longer use reputation from past. Will not be back
Be the first to ReplyLove the pizza.
The crust is thin and crisp. The sauce is covered with mozzarella. Consistent for over 50 years.
Be the first to ReplyWe've been going to Matucci's for fifty years.
Mostly great with excellent food. Last night......nit so much. Called for reservations yesterday. Phone number on web site and Fb not in service! Finally call "take out" number and spoke to Ashley. Asked for 6:30 reservation, she said 6:45. ok Waited for her to ask for a phone number...she didn't. Waited for her to ask for a name.....she didnt, but I gave my last name. Ashley said they were now using the "take out" number as the main number. It was in the paper and FB, was her response. I live almost an hour away, which I mentioned. Don't think I get the local paper and am not a friend on FB, but ok. Ashley didn't think it necessary to let me know they are remodeling and would need to come in a different door. Ok, we figured it out. Got in and guess what? Ashley didn't write down our reservation! She as much as said you'll have to wait "or you're free to leave if you want"! No apology just left us standing there when we said we'd wait! After twenty minutes, the hostess said "are there just two of you"? yes. We'll I could have seated you right away. Didn't know there was just two! The only two bright spots of the evening was the food and our waitress, Kayla. Think we'll wait till the remodeling is finished (good we didn't have a wheelchair or walker, etc., cause there were at least six steps to go down into the temporary dining room which Ashley didn't mention, either).
Be the first to ReplyDrove 40 minutes to come in to see family and my only
Drove 40 minutes to come in to see family and my only request was Mattucci's shrimp pizza. We ordered 3 pizzas (shrimp, brushetta, and plain). When we got back with the pizza we only got a brushetta and 2 plain pizzas, no shrimp. We paid close to $70 dollars for these three pizzas and ended up not even getting shrimp. When we called to let them know, she said you got the pizzas that had your name on it and was rude about it. Place will not be the same without Nick owning the business. Very upsetting.
Be the first to ReplyI ate here three times.
The servers are very friendly. The dinner I ordered was pretty good. Not the best, but it was good. The pizza however was the worst I'd ever eaten!! If you go there, skip the pizza!! Otherwise, it's a pretty good place.
Be the first to ReplyI don't care what anyone says, but the food is probably the
I don't care what anyone says, but the food is probably the best around. There are always people flooding the bar and the dinning room no matter the hour. The time that people have spent up there remodeling and cleaning to make it look and feel better and up to date, so people feel comfortable and very happy to leave with the AMAZING FOOD that we were served there. Also, Ashley is probably one of the best people to have as a manager at your business. She has been exactly what this business needed.
Be the first to ReplyExcellent service! Excellent food! Shrimp pizza and
Excellent service! Excellent food! Shrimp pizza and Antipasto salad is like no other.
Be the first to ReplyWe reserved the private room for 21 people and also made
We reserved the private room for 21 people and also made sure that individual families within party could pay separately and was reassured. My brother even received a phone call confirming the above a few days prior. We did not get the room that was confirmed or reserved nor even called to tell us any different the day of. We are an Italian family who have basically grown up eating here. My brother who moved away wanted to have his 50th bday dinner here for nostalgia sake plus he enjoyed the food here the most. When we were giving the waitresses (there were two...one for each side of the U shape we were sitting in) we reminded to give orders so each family were together. She said they were told to just take everyone's order and the "girl in back" would take care of it. Food: 1. Many of us ordered apps. Calamari was in perfectly cut circles that resembled frozen onion rings and they were over fried. I am 99% sure that was not actual calamari. Shrimp cocktails ordered were partially deveined. Clams never showed up and waitress walked away so quick couldn't get her attention so dropped it. 2. My half of table didn't get salads but they didn't notice until dinners came and was to late so didn't ask for them. My French onion soup came and it tasted good but clearly was microwaved because it was boiling and had to put ice cubes in it to even sip it. 3. Pizzas ordered for apps for group were delish. 4. Meals: I ordered Cheese ravioli (which was my childhood fav from here) and it was disappointing. The dough was very chewy/half cooked, filling was lukewarm. Sauce was not the same (it used to be our fav next to our gram's) and was very salty. My husbands Italian combo was disappointing. The dough was again chewy and half cooked, the meat filling was not seasoned but he loves meat so he said it was ok, the tiny sausage tasted like pepperoni and the meatball was meh. Another person's Chicken Parm (which we used to LOVE) was clearly a frozen chicken patty and again the sauce was and salty, my two brothers did love the Frutti de Mare so kudos on that, basically anything we got with red sauce was disappointing. Three of us ordered Gnocchi (we sat at 5pm) and they said they were sold out. The "manager" Ashley came and knelt down to talk to us like children to inform and they gave orders of something else (two were def not the same cost of gnocchi but cheaper) and my daughters chicken fingers were fried like the calamari. The oil probably needs changed. 5. One guy ordered a burger and fries. He waited a few minutes when our orders were delivered and then asked about burger. She said oops it was given to a take out order and he had to wait for his meal. It happens but just another "bad taste" in the mouths of the whole party. 6. They did bring out the cake we brought and sang which was nice. We had to ask Ashley (the manager) to bring the cake box out to us. She again seemed agitated then brought it back. Said "We are overwhelmed with birthday parties right now and not sure this is your box but use this" and walked off. Again, not our problem and to make the paying customer to feel like an inconvenience is unprofessional. I hope the party who's box we got ate a lot of their cake because we could have fit two cakes in the box we got. 7. Our whole side never was asked about refills and my husband asked once but it never came. 8. Even the bread was hard and not as good as it used to be. Time to pay: The check comes out and it is given to my brother. It was his birthday and again when he booked he made sure it was okay we all paid individually for our families. Which was our gift to him to drive in and pay for our own meals to spend time together. He CONFIRMED this prior to the day. It was a hard NO from Ashley. She would NOT separate the checks. He would have made sure we brought cash otherwise. Most of us have cards only. It was truly inconvenient for him. I think they were more concerned about the $75 tip they put on for themselves and in knowing the service and food was they still got a decent tip to split. We would have done better than that tip so he didn't have to pay upfront for us on his birthday but no one cared. We are talking about Mt. Carmel PA not a swanky NYC hot spot they could have whipped out their paper ordering notebook and split the order but no. Clearly whoever took the reservation was not trained properly or they just make up as they go There were two charges for Gnocchi on bill so we asked Ashley about it. She got defensive and said it was the same price as what we ordered but two of the three were actually cheaper but it wasn't worth it at that point to fight about it. It was very disappointing and an uncomfortable environment to say the least. Our next birthday gathering in the coal region will have to stay with Ghezzi's were it is never a disappointment.
Be the first to ReplyDid not honor the reservation location that was made.
Andrea did not listen to our concerns and wanted to shut down any conversation. She was very rude throughout our time at the restaurant. We confirmed twice that we could separate the bill but then when it was time to pay we were told we could go find an atm. The bill was wrong and no correction was made. Not everyone got a salad. Out of the 21 people in our party only 3 liked their meal. The red sauce was not good, they were out of gnocchis very early in the evening and the bill was not corrected for that. It was a very disappointing experience except for our wonderful server (unfortunately do not know her name- but she is the only reason we did not give a 1 star).
Be the first to ReplyBest Pizza in the world but.
..I grew up in the area eating Mattucci's pizza and since moving away no pizza can compare. I make sure to get some every time I visit and sometimes don't even go on Sunday cause they are closed Sundays. Anyway...I texted my sister at 3:44 that I was on my way (from Lavelle) so would be at Mattucci's in 10 minutes. I was sitting at the table at 3:55. Ordered two large plain cheese pizzas with plans to take the leftovers home to Virginia. We waited. We talked. Other patrons came and were seated. We waited. The patrons that came in 10 min after us soon had their food. We waited. The other patrons finished their food. We waited. The other patrons gathered their leftovers, paid and left. We waited. Finally, 1 hour and 10 minutes later we received our pizzas. Of course they were delicious, just be ready to wait.
Be the first to ReplyAmazing food.
Amazing service. Family owned and operated for generations. It's a great reason to visit Mount Carmel!
Be the first to ReplyOne of my favorite places to eat in the world.
ย I love this place. Everything on the menu is good.
Be the first to ReplyUsually excellent food and service.
This was my take-out pizza. I should've checked before I left when the box was cold already. Waited til I got home 15 minutes later. Big mistake.
Be the first to ReplyWell I decided to give this restaurant one last try.
I started with the mussels in garlic butter sauce. That dish is absolutely FANTASTIC!!! For dinner I had the manicotti, which is my favorite dish there, or at least it was. There manicotti is homemade. The pasta was so thick and chewy that I could not eat it. The sauce tasted like it had been in the pot in on the stove for days on end. It was really dark and bitter. I think I have had enough of Matucci's. The pizza looks great I may have to try that before I give up completely but as far as the pasta dishes, I'm done! What a damn shame for this restaurant. I really think that the people who are now running it I just don't give a shit what they serve you. This used to be a top-notch, exquisite Italian restaurant but not anymore.Do yourself a favor and save your money and go elsewhere if you want GOOD Italian food. Fabrizio's is a good choice in Ashland.
Be the first to ReplyA delicious luncheon following my grandma's memorial
A delicious luncheon following my grandma's memorial service. She used to go here on dates with my grandpa. True comfort food. Great service and nostalgia.
Be the first to ReplyOrdered from Mattucci's once again and confirmed their
Ordered from Mattucci's once again and confirmed their pizza is just as good if not better than ever. Have been getting pizza here for a long time and to know that they're still going strong with this family-owned and operated business is great. Their pizza is a great escape from the typical Neapolitan style pizza you get at many places. The toppings are all fresh and not the typical frozen or canned stuff you get everywhere else as well.
Be the first to ReplyOn a recommendation we tried this establishment.
We expected a wait, due to a spur of the moment dining decision and no reservations. We hit it lucky, less than a 5 minute wait to be seated and maybe another 10 to 15 to get waited on and place our orders. It was fairly busy. Rose got the breaded Veal and I went out on a limb and got Chicken Rollatini..Prosciutto and cheese, rolled in a chicken breast, in butter and bathed in Marsala wine sauce. From their web site we knew they made everything from scratch so we ate our salads and watched other diners orders being served...By looks alone, I KNEW we made a good dining choice. LARGE portions and appealing dishes flew by. The wait staff worked like a well oiled machine; and was pleasant and friendly besides. In a timely manner our food was served and I immediately knew we'd be going home with at least one 'doggie bag'. Our meat portions were large enough to occupy a large dinner plate with our sides served on the side ย on another smaller plate. Toss into the mix that we were served a manly portion of fresh baked bread and butter.... We both were in Food Heaven. As we were eating, I saw that we had arrived at just the right time as their business had picked up. I out did myself and cleaned my plate AND had room for coffee and cheese cake w/strawberry sauce. Rose did get a take-home container for half of her veal and had Apple Pie dessert with coffee. On top of the extremely Tasty meals, their home made desserts and their coffee were top shelf. In any event, we will be returning again to sample more of their menu offerings. This place is WELL worth the drive and cost.
Be the first to ReplyFirst time I was at this restaurant.
Had clams w linguini in white sauce. It was great!
Be the first to ReplyFinally made it to the famed Mattucci's! Boyfriend's family
Finally made it to the famed Mattucci's! Boyfriend's family has many fond memories here. His Dad called ahead for a reservation, just in case, though it ended up not being necessary this winter Wednesday. The hostess greeted us right away, sat us, and our wonderful waiter came to take our drink orders, and brought delicious fresh made bread with butter. Yum. The server was great, attentive, patient, answered our questions, made us feel very welcome. We each had entrees, two of us chose salads, basic iceberg with carrot & purple cabbage mix. ย One chose the soup which he loved. Usually I go for more vegetable dense dishes when dining out, but today I had Fettuccine Alfredo. LOVE the fresh pasta! The sauce was just right, how do they get it so smooth, and FRESH parsley on top! ย The Papa had the variety plate: sausage, meatball, two HUGE ravioli ( one meat / one cheese), with spaghetti and red sauce, he loved it. Mi amor had rigatoni with diablo sauce (just enough kick) and beautiful shrimp! There were leftovers all around, and we laughed at mention of dessert!!!
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