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😒 3/5 - Disappointing for all the buzz and despite a great server
By 👻 @boybanker, 10/11/2021 3:00 am
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Our server was excellent. He explained both the food and drink well, needed for a menu that mixed Bahasa with brief English explanations. We did not resent the automatic 20% gratuity added to our bill.
A problem with our reservation was handled very poorly, and no one seemed to take responsibility for fixing it. Moreover, there was no gracious attempt to do service recovery since the “manager” was making drinks, too. Finally we were given a regular table after a couple who had their doggie bags when we arrived was given their bill 15 minutes later and left 5 minutes after that.
The “food comes when it’s ready” is an unfortunate habit from tapas restaurants, and it’s not assumed in Malaysia you’ll share smallish main courses, unlike In China where things are shared. For the profusion of plates, the restaurant should have bought bigger tables.
The food was ok, but disappointing in quantity (you’d better like rice!), and not photogenic at all. My Penang street noodles, our party’s favorite, might as well have been vegan: one small shrimp and no sausage any of us detected. The chicken (leg) special had good side spices and a flavorful crust, but was hard to share. There were five yucca fries with a spicy chutney, which was hard to share. The pineapple curry was tasty, as the local food critic had advised.
Disappointing.
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