AppointmentTrader FAQ - Luca Italian Cuisine Cleveland - Kaufe eine Reservierung
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Luca Italian Cuisine Cleveland Reviews from The Last Year
This is our absolute favorite place in Cleveland!! The
This is our absolute favorite place in Cleveland!! The lobster ravioli is the best dish on the menu! Cavatelli is our second choice for dinner. We have been here so many times for birthdays and celebrations. Sacchetti and mussels are my two favorite appetizers. Highly recommend this Italian restaurant! Yummy wine, food and desserts!!!
I recommend Luca West, East, North and South.
The Ambiance is absolutely out of this world. I give thanks to my daughter for introducing this restaurant to me on my birthday. Iris
Poor service, very underwhelming experience
Overall, seriously underwhelmed. Food was fine, but service was not. From the valet, to the hostess, to our server, nobody was welcoming or friendly. We had drinks, appetizers, and mains and were rushed by servers so did not order desserts. We left an item behind and called and left a message to request a return call, but nobody ever called us back. My husband had to call again and was told no items were left (he said he wasn’t sure anyone even checked the safe), so we had to cancel our credit card. We do not recommend and would not return.
The "view" was the parking lot.
The server was inconsiderate. Basically rushing us through just so they can turn the table. Took away plates while others were still eating. Reached over guesstimate without even saying "pardon me". Food was expensive and not the best Italian meal I ever had.
Most authentic italian food in cleveland and everything is
Most authentic italian food in cleveland and everything is made from scratch. Love the saccetti so much or however you spell it, not sure. Also great service. I would highly recommend this amazing ambient space for dinner.
This was a place I wanted to check out based on their
This was a place I wanted to check out based on their reviews. We had just got into town and were starved so we stopped in to see how their Happy Hour was. That one night has definitely turned into many nights when we are in town. This is our go to first pick! I have an Allium allergy. Which always makes my dining experience more stressful. The bar staff are friendly and helpful. They worked with the Chef to figure out what options I had which I was thrilled to have a few. They get pretty busy but always manage to stay on top of things. The kitchen runs efficiently and everything they serve looks and tastes delicious on a consistent basis. I was so excited to be eating Italian food not made in my own kitchen. They have a nice Wine and Cocktail list. Back to the food. We tried a lot. The Calamari - Amazing. Not fried, Perfectly cooked every time. Tender with a little spice, sometimes a lot of spice. My first visit I had it with the red sauce that did not contain any ingredients I couldn't have. Since then it has had Onion so I have had an olive oil based sauce with a pinch of red pepper. Good as well but not as delicious as the red sauce which is my favorite. Carpaccio Di Salmone- This was one of my favorites. Perfectly balanced with the brininess of the Capers. It is not only delicious and fresh but beautifully presented. Caprese- It's Caprese. Tasty and fresh ingredients. Mussels- Good . I liked other things more. Don't forget the Bread. Their bread is amazing. So splurge and have some! As far as Entree's.... Cavatelli Al Bolognese - Delicious, well made. My husband liked it. I could not personally try it. Penne Alla Vodka- This is his favorite. Creamy, Delicious, with a kick from the red pepper flakes. He orders this every time. For me. On our first night I was able to get the red sauce that goes into the Calamari which I was told was made without any of my allergens. It was amazing. On subsequent nights, this was not the case. I had to order plain noodles some nights to eat with my calamar which was decent. This past visit I was told the Champagne Cream Sauce was safe so I ordered that. It was also delicious! Tiramisu- We finally ordered dessert. We got it to go. It was amazing. One of the best I've had. Another thing to add to the list of things we have to get when we come in. I know the restaurant name is changing soon. I'm hoping the menu won't. Why mess with perfection. We look forward to dining here when we return in a couple of months. I'm giving five stars due to the delicious food, consistency and service.
This review is hard to write because the appetizer was
This review is hard to write because the appetizer was amazing. I got the truffle pasta with balsamic. It was probably one of the best pasta dishes I've ever had. The stars go to this dish. My entree was a halibut special topped with crab meat. The halibut was good but every other part of the dish was not. Ice cold mushy gray and watery crab on top. Roasted potatoes that tasted sour? A pan sauce that was very strange tasting too. I can't even tell you what kind of sauce it was supposed to be. That's how odd it was. I couldn't believe it was $55. Not worth it in my opinion. Server was wonderful though. Maybe this is the type of place where you should just stick to the pasta.
Good food, but service left something to be desired.
The place is beautiful, a very varied menu and a great wine list. Our dish was delicious, but the service left something to be desired. We hadn't made a reservation, and both the hostess and the table attendant showed little patience. We didn't feel comfortable in the restaurant.
One of my go to spots for Italian food.
I've never had a bad meal from here. The only drawback is you have to make reservations if you want a seat especially on a weekend. I
This is by far my husband's and my absolute favorite
This is by far my husband's and my absolute favorite Italian restaurant in all Cleveland. Some of the best food around and the service and staff is always impeccable.
Oustanding Dinner Experience
We came here for my wife's birthday. I wanted something special and it was--one of the best culinary experiences I've had in Cleveland. The staff was outstanding; our server was Donald. He made a great recommendation on the wines. We couldn't decide on entrees so he asked if it would be OK if he surprised us; knowing that we are vegetarian, he had the kitchen prepare two half-portions of pasta. This was above and beyond. The food was so decadently good. Appetizers were good--although the eggplant was undercooked and a bit chewy. The main courses were outstanding. The setting is beautiful with views of the Cuyahoga River and the seagulls flying around in the black sky. There is valet parking and self-park. All in all, a really special experience.
The friendly staff made my birthday very special with a
The friendly staff made my birthday very special with a complimentary dessert, and taking a framed picture for me to keep as a nice keepsake. The downtown city view was spectacular from our table and the dining room was very cozy.
The steaks were pretty good, but the pasta is too die for.
Definitely recommend going for the pasta. The ambiance is nice for a date and the service was good. A must try for pasta in Cleveland
Loved the food, loved the service. Veal was prepared perfect. This is the place to go and worth trying.
This is one of the best Italian restaurants I have been to in years. Loved everything about this experience. This is the some of the best veal I have had in years.
Eccellente!
This restaurant was rated in the top 10 restaurants in Cleveland to visit. It earned its spot with my husband and I! We would rate it #1 for Italian food. The food was amazing and the service matched. Lisa took amazing care of us with a smile and we were in awe watching Scary work the restaurant. Both true assets. Thank you for the wonderful experience!
Meets its press clippings
Of all the first-time restaurants we’ve dined at in 2023, this has been by far the best! View is great; ambiance terrific; hospitality is first class; the food delicious. Shout-out to Merita who waited on us—knowledgeable and professional. There’s so many good places to eat in Cleveland that it’s tough to get back for a second visit, but this place is going into our regular rotation.
Beautiful Experience
An excellent experience. I would highly recommend this menu, hospitality and the environment. I give this rating an A+++
Terrible
Went to Luca this evening expecting a good meal and atmosphere based on prior reviews and local recommendations. Unfortunately, we were seated next to a large group of extremely loud men. We couldn't hear a conversation between ourselves because of the noise level caused by them, and the language became vulgar and intolerable. We politely complained and while wait staff seemed sympathetic, they nor manager did anything to remedy the situation, and no offer to move us was made. We eventually left table ourselves (with verbal insults from the aforementioned table - and zero intervention from the restaurant staff) and requested another, which we received. Thereafter service noticeably declined. When we inquired about the behavior of the lude customers the waiter stated it happened all the time. We asked what was done about it - blank smile. Food was nothing spectacular, but to be fair good. Checks came (very incorrectly for our simple split check between three couples - our waiter worked with pen and paper, no point-of-sale tech - not that that is necessary, but please get it right whatever system you choose to use) with zero compensation for the terrible dining experience. Asked manager why we didn't receive at least some reduction and she simply said if we received our food, we should pay full price. While leaving we overheard manager complaining loudly that we were a problematic group of customers - for simply requesting a nice meal in a reasonable atmosphere? Terrible experience overall. Bottom line - likelihood of bad dining experience largely outweighs potential for a good meal. Go elsewhere friends. My two cents.
Cleveland's Best Restaurants that are most frequently booked by customers of Luca Italian Cuisine Cleveland
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Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
How do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answer