Shocking service, decent food - L'Osteria München - Kaufe eine Reservierung
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Ranked #24 in München's Best Restaurants.
🤢 2/5 - Shocking service, decent food
By 👻 @Emma T, 02/04/2024 3:00 am
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Upon arrival the staff at reception were clearly rushed and slightly stressed. We were seated at a small table for 4 and our orders were taken. One of the drinks (draft Coca Cola) was horrible and just tasted of soda water, we mentioned to the waiter who tried it and told us it was fine? We asked for a new one anyway however it was clear that the glass was just topped up. It all went downhill after this, the starters arrived at the same time as some of the mains, which would have been fine, however the table was not big enough to accommodate 2 pizzas, 2 pizza garlic bread, 1 pasta and 1 bruschetta. After finishing our meal we were completely ignored by staff. I went to find the toilets and was ignored by a member of staff and then told “just go straight”. When I returned the finished plates were still on the table, my boyfriend and friends advised that they had tried to get someone’s attention for the bill but had been ignored. We tried to get a staff members attention for 15/20 minutes and continued to be blatantly ignored. Eventually we were able to get the bill, the waiter was so rude and just told us “goodbye”. Now I am totally understanding when a restaurant is busy that the staff can be stressed and rushed off their feet, however the 3 tables around us all had much better service than us, their plates were cleared almost immediately and they were offered a menu for desserts. Very very disappointed.
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