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🤮 1/5 - La Scala's reprehensible behavior is only matched by their callousness
By 👻 @Samm A, 01/01/2021 3:00 am
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My family has been dining at La Scala since it opened in the 60's. Several years ago,my father, who had been very ill and unable to leave his bed for 3 months, finally was strong enough to go out and really wanted to have lunch La Scala. Because La Scala had a well-known policy of not seating parties until all members were present, I called the night before, to explain my father's situation and ask if they would make an exception if my father was a little late. Because of his illness, he would not have had the strength to stand & wait for a table to open up. They refused. I arrived at 11:50 am the next day, before the lunch crowd arrived. All the booths were available except for one. I once again explained my father’s condition, the manager and Maitre D, still wouldn’t help us, even though I let them know that my Dad was 5 minutes away. They not only refused, but the Maitre D actually turned his back on me & walked away. Not wanting to tax my father’s tenuous health by having him stand and wait for a booth once he arrived , I left & walked down the street to Porta Via, who graciously and warmly seated us in a booth, although our party was incomplete. The servers did not mind waiting for my Dad to arrive and their warmth & sweetness made my father's 1st and, unfortunately, last meal out a special day to remember. Since then, we have enjoyed many delicious lunches and dinners and wonderful service at Porta Via. We’ve never gone back to La Scala and don’t miss it! It is not surprising that La Scala is once again behaving with callousness, and endangering the lives of people during a pandemic for their own greed.
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