Chic space + good food, but very rude hostess! - La Mercerie New York - Kaufe eine Reservierung
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😒 3/5 - Chic space + good food, but very rude hostess!
By 👻 @Adrienne C, 02/06/2022 3:00 am
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If it weren’t for the poor service up front, this would have been a five star experience.
It’s an incredibly beautiful and tastefully decorated space, and it was very cool to browse the artisanal furniture and decorations. However, we had pretty bad service from the start. When we first tried to walk in without a reservation, the host said they were fully booked for the next hour. However, immediately after I went outside I was able to make a reservation on Resy for a table that would seat us 15 minutes later.
Also, when they kept prolonging our wait time inside, we browsed in the back. We saw several people camping out and doing work, sitting in the chairs that were for sale. My friend and I sat on one of the couches on display, not thinking anything of it.
When the hostess came to fetch us, she snapped at us that we couldn’t sit on the furniture. To me; this is ridiculous. There was no sign anywhere that forbade us, and I don’t understand why she didn’t reprimand the other people who were sitting on the furniture. Terrible attitude.
While the rest of the meal was quite good (salmon croissant was delicious), this negative interaction put a slight damper on my mood and put a bad taste in my mouth.
This is certainly a very sophisticated place with upper crust clientele, but it’s also very pretentious. It is a cool experience to come here, but you should keep in mind you won’t be coming here for great service.
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