Service going rapidly downhill - Kronenhalle Zürich - Kaufe eine Reservierung
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🤢 2/5 - Service going rapidly downhill
By 👻 @Christopher M, 06/29/2022 3:00 am
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I typically dine at the Kronenhalle once a month with business colleagues. Over the past few years I have noticed a steady decline in standards (both the food and service). Dined there the other day with my son as a treat. On arrival one of the staff looks at his list to find my name and has difficulty locating it: he was plain rude until he found it after about 5 minutes (and I had had the same experience there a few days before). After dinner we ordered a glass of port each. We were served cognac and I asked the waiter to replace it with port … he disappeared and came back claiming that the glasses of (rather obvious) cognac were actually glasses of port … I told him not to be silly and just get us the port. After 5-10 minutes he returned with two glasses of sherry. All I can say is that the whole situation was quite bizarre and the sort of thing that one would expect of a vulgar tourist trap … sadly I think that that is what used to be one of my favourite restaurants is becoming.
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