This place will not exist in a year! - King of Kings Buffet Restaurant Birmingham - Kaufe eine Reservierung
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Birmingham's Best Restaurants that are most frequently booked by customers of King of Kings Buffet Restaurant Birmingham
Ranked #20 in Birmingham's Best Restaurants.
🤢 2/5 - This place will not exist in a year!
By 👻 @PAUL D, 04/23/2023 3:00 am
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I wanted to treat myself for Lunch, and decided to visit this easy-to-get to venue around about Midday Saturday 22 April 2023. Upon entering the facility, there was no warm greeting or welcome. A woman sitting at a table got up, and asked me if I wanted something. It was unclear who this person was, but I surmised it must have been the owner, who promptly asked for payment first, rather than enquiring about my wellbeing. I paid £15 cash for an "All-You-Can-Eat" buffet and found a table. There is no finesse about the place. Some of the food items I selected were lukewarm and lacking in flavour, which I found disappointing, in view of the fact that they allege to provide cuisines from multiple locations around the world! It is clear that money, and quick profit is the driving force behind this establishment - there was zero customer service skills demonstrated during my time there. These minute elements actually make a restaurant. Apart from lukewarm, flavour deficient food, the arrangement of the options was a little illogical - main course food appeared before starters. there was no signage indicating what each item was, which left one to guess what was available - potentially dangerous if one had allergies. All in all I was disappointed that a "doggie-bag" was not made available, as I did not wish to waste the few leftover items I had left over on my plate. Staff devoid of common sense, logic and customer service skills blatantly denied me the opportunity to minimise waste and take the food away. If fact, they indicated I would need to pay extra for a doggy bag - again indicating the Number One motivation of the place - it is most certainly not customer satisfaction - it most certainly getting as much out of customers for as little as possible in return! I predict this place will not exist in a year!
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