Disappointment. - Kimpton Hotel Palomar South Beach - Trade Reservierungs
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- 2 Double Essential City View 295 Sqft Room
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- One Vehicle For Each Night Of Your Stay.
- 1 King Essential Atrium View 275 Sqft Room
- 1 King Essential City View 265 Sqft Room
- 1 King Atrium View 275 Sqft Room
- 1 King City View 265 Sqft Room
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- 1 King Premium Balcony 300 Sqft Room 50sqft
- 1 King Premium Grand Terrace 385 Sqft Room 800
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🤮 1/5 - Disappointment.
By 👻 @Justin S., 03/19/2022 3:00 am
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We booked on Priceline for a standard room. We paid 400 a night compared to website for 520 a night. We decided to do Priceline as it as an option for any travel. We were met with poor care and lack of services due to our "room booked" per Ken at the front desk. When asked to speak with the building manager we were told our request could not be handled this weekend. We were placed in a segregated room where we did not receive ample services " we contacted about needed a room cleaned went to the roof top for 2 hours and then not cleaned. We needed to shower with wet and damp towels. We were told unfortunately because you booked on Priceline you get what you paid for. Please see the attached videos of the issues. Ray and I attempted to call customer services 18006210555Ken Milan - unable 10503439363 complain
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